SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 7081-7090 out of 10049
L
Lesley
12/10/21
Excellent customer service
New SumUp customer and had a few concerns/questions. Not only was my phone call answered within a few minutes, but I also received an email from a real person which explained the next steps. The issue was resolved within 24 hours.
IV
Iulia Vermesan
12/10/21
I love my card machine!
Up to this moment in time, I am very pleased with SumUp. I only had the card machine for 2 months and it is going ok, apart of a small mishap (that's why I gave 4*) where the machine wouldn't turn on, it was the white screen with the logo on it and it was hot to touch. I had to reset it to fix it and then it was ok. After contacting the help centre, they offered to change the machine but I chose not to, since it wasn't a permanent damage (hopefully 😁) So I would definitely recommend them!
C
customer
12/10/21
Easy to use and I love the online shop…
Easy to use and I love the online shop you can do as well. Love my card machine Highly recommended 👌
VM
Vicki McBride
12/10/21
Fab customer service
Fab customer service. Reported an issue with the card reader and a, new one arrived a couple of days later. Very prompt responses via email too. Very happy customer!
JF
Jonathan Farley
12/10/21
From hero to zero very quickly.
Started great - cheap to buy, fast payments and low charges. All good for about 18 months. One day, message on the device - card reader blocked, contact support. Contacted support, was told there had been a 'security event' that had locked the device and it couldn't be unlocked. As it was out of warranty there was nothing they could do. I had to buy a replacement device. It wasn't dropped. It didn't just stop working, it was a Sum Up issue that had locked it, and yet I had to pay to ...
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MP
Martin Powell
12/09/21
Excellent Service
Excellent Service. A few unexpected issues owing to the nature of the overall product, but once you get around those - which was very easy and in fact made more sense than the previous credit co's service provision elements - SumUp is a very easy to use system and the Support is excellent
LG
Les G
12/09/21
A brilliant business model exampe
A brilliant business model for the global roll out of a B2B service and solution!
SE
Saeed Essa
12/09/21
Excellent service
Excellent service Made me understand what was needed of me in regards to my query on the phone and problem solved by the SumUp team.
GV
Giang Vuong
12/08/21
See good I feel very satisfied when…
See good I feel very satisfied when using this application. Everything is processed very quickly, in general very satisfied.
MC
Mrs Celefte Mcgill
12/08/21
Does what it says on tin
Date of experience: December 08, 2021
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].