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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7041-7050 out of 10049

ML

Michael Logan

01/25/22

5 out of 5

Support from SumUp is superb

Support from SumUp is superb. Interface simple, easy to understand. My minimal effort for maximum results. I am very happy with it.

HM

Healer Massage

01/25/22

5 out of 5

Quickly resolved my issue

Date of experience: January 25, 2022

KK

Kosta Kolimechkov M.Ost

01/25/22

5 out of 5

Very reliable online platform

Very reliable online platform. Perfect for my business. Always excellent customer service. Highly recommended!

S

Sue

01/22/22

5 out of 5

Chat feature

I used @chat” the bot transferred me to a human - Jayden who dealt with my query quickly and efficiently A great service thank you :))

AN

angela nicholls

01/22/22

5 out of 5

Excellent

Reliable, easy to work, great customer service when (rarely) needed. Very robust hardware too.

OA

Odai Ahmad

01/21/22

5 out of 5

I have called when I want to purchase…

I have called when I want to purchase my card reader and a gentleman had helped me a lot to choose the right machine. I also requested an invoice which I have lost in my email and I got a reply very soon. The best service ever. I recommend to all companies!!

J

John

01/21/22

5 out of 5

Whoever I was talking to was very good

Date of experience: January 21, 2022

NJ

Nik Jenkins

01/20/22

5 out of 5

Sumup team to the rescue

I suddenly had a problem sending my invoices. Frustrating to say the least. The team worked continuously to find the cause which has put me back in business, literally. Thanks to the hard working Sumup team with good communication and customer service skills.

JF

Jonean Forde

01/20/22

5 out of 5

Delighted with the service!

I have recently joined SumUp after exhausting myself with trying to open a business account with a high street bank. I am delighted with how straight forward everything seems to be. I have emailed a couple of times, and people respond almost instantly. Really great service.

C

customer

01/19/22

5 out of 5

Dealt with my problem after hours in no…

Dealt with my problem after hours in no time at all 👍👍👍👍👍👍👍sum up bravo

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].