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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7021-7030 out of 10049

LL

Lizzie Lamb

02/08/22

5 out of 5

‘Jessica’ was very helpful super…

‘Jessica’ who helped us was super friendly and efficient. Highly recommended!!

MK

Marianne Klarsfeld

02/06/22

2 out of 5

Store does not connect to Facebook/Insta and does not appear in search engine

While it is easy to set up your online store there are several big issues: - you cannot properly connect your store to Facebook or Instagram as you cannot prove you own the domain; - same issue for Trustpilot which cannot be linked to your store; - so far I am unable to see my website if I do a google search even if I use all the SEO text and look through all the pages... so not sure how people can find me, even if they know what they are looking for!!!

MF

Mrs F Miller

02/05/22

5 out of 5

Helpful customer support :)

Date of experience: February 05, 2022

M

mgdfit

02/04/22

5 out of 5

Great customer service

Great customer service, Pirin has resolved the issue promptly and in a professional manner. I’m very pleased with SumUp overall - easy to use, no monthly fee, funds reach my account quickly, simple invoicing.

KY

Karim yacine Dendane

02/04/22

5 out of 5

Very quick response and problem solving

Date of experience: February 04, 2022

A

Alihan

02/04/22

5 out of 5

Great support

Great support! Solved my problem very quickly.

AM

Alan McDougall

02/03/22

5 out of 5

A fantastic facility

As a very small Club, selling teas, coffees and other refreshments when our teams were playing at home, we were missing out on some sales as some customers expected card facilities which we didn't have until SumUp. It has been a brilliant addition to be able to offer. It is reliable, inexpensive and if you are thinking about, don't hesitate! Superb facility and a great SumUp support team if you ever need them. Timely, clear Statements, money stright into the bank. Wish we'd done it years ago.

CT

Customer Terry

02/03/22

5 out of 5

Very quick response to my questions

Very quick response to my questions, and all resolved.

JL

Jo Lee

02/01/22

5 out of 5

Very pleased with Sumup

Very pleased with Sumup twice I've had fraudulent transactions and they've sorted it for me. Easy to use, just a great thing all round. Thank you

T

Trustee

01/29/22

3 out of 5

Not good for charities

Creating the profile did not cater for charities, I was given a work-around but I was not happy that it would be accepted by our auditors.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].