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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7011-7020 out of 10049

MS

Mark Sampson

02/14/22

5 out of 5

issues resolved quickly and…

issues resolved quickly and professionally

CC

Carol Copperwaite

02/11/22

5 out of 5

Very helpful online chat

Date of experience: February 11, 2022

BD

BadNews Delivered

02/11/22

5 out of 5

When having problems with uploading…

When having problems with uploading documents to verify my ID the customer service were top notch and the whole thing was resolved in 24 hours.

MK

Marina Kim

02/11/22

5 out of 5

In the process of setting up my SumUp…

In the process of setting up my SumUp account and the support options are excellent. Thanks!

J

John

02/11/22

5 out of 5

Assiduous customer care

I had a very minor problem and I was sent a replacement device without delay. SumUp took great care to ensure that I was satisfied

SP

Sarika Patel

02/10/22

5 out of 5

Clarity Wellbeing

Great customer service

MS

Miss Siobhan Hickie

02/09/22

5 out of 5

Brilliant customer service

The assistance I requested was delivered extremely promptly

C

CHRISTINE

02/09/22

5 out of 5

Excellent company to deal with

Excellent company to deal with. Very organized. Timely payments. Holiday reminders. Was a no brainer to deal with a company with no problems!

W

Wayne

02/09/22

5 out of 5

SumUp for my small business

I've been using SumUp for a couple of years now. I'm just a very small sole trader and don't do many transactions, but when I do the money is in my bank pretty much the next day. No monthly fees - tick. Only 1.69% fee per transaction - tick. What is not to like. Cheaper than using PayPal, and more professional looking when you can pull out a card reader instead of giving a customer your bank details to do a transfer (plus peace of mind that you know it's gone through). I also like the fact ...

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SS

Sally Sanderson

02/09/22

5 out of 5

Efficient staff

Efficient, quick and friendly staff. Would highly recommend

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].