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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7001-7010 out of 10049

G

Geoff

02/18/22

5 out of 5

Very happy with the outcome of recent…

Very happy with the outcome of recent contacts with SumUp, they have shown themselves to be very customer centred.

R

RogelioPeraltaJr

02/18/22

5 out of 5

Excellent and satisfide of the network…

Excellent and satisfide of the network and divice also the staff who had assisted me to get my account of processing.

FS

Francesco Stabile

02/17/22

5 out of 5

Sumup is a reliable service

Sumup is a reliable service. Their support is fast and efficient.

SB

SAM BRAY

02/16/22

5 out of 5

Good customer support

Date of experience: February 16, 2022

JL

Joey Lovejoy

02/16/22

5 out of 5

Incredible service

Incredible service! I was up against it and Sum Up jumped to my rescue to bail me out. Thanks so much.

DD

Darren Discombe

02/15/22

5 out of 5

my sum up hand held machine broke on…

my sum up hand held machine broke on Sunday . received new machine by Tuesday morning. fantastic service .

VM

Victoria Markianos

02/15/22

5 out of 5

My support email was handled quickly…

My support email was handled quickly and efficiently

GC

Git Costello

02/15/22

5 out of 5

Very easy to deal with

Very easy to deal with. Great customer care

D

Donna

02/15/22

5 out of 5

Easy to use and when asking a question…

Easy to use and when asking a question received a prompt and helpful reply.

DF

DOUGLAS FORBES

02/14/22

5 out of 5

Poor response from claim handlers

Thank you for your reply. I have phoned up your claims handlers and they said they would ring back and they did not. I have emailed as well and had an autoreply and still waiting.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].