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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6981-6990 out of 10049

AO

Abdelnasir Omran

03/02/22

5 out of 5

Communication and customers service are…

Communication and customers service are very professional, efficient and friendly.

AS

Alex Schofield

03/02/22

5 out of 5

Fantastic system

Have had different merchant machines. Found it the cheapest for my business and support very helpful. Would recommend to anyone especially those who like me are useless with tech.

CB

chris barry

03/01/22

5 out of 5

Had issue which was solved very quickly

Date of experience: March 01, 2022

MK

MR KEHINDE AYODELE OLANIYI

03/01/22

5 out of 5

I enjoyed Excellent services

Date of experience: March 01, 2022

CL

Chris Lawbuary

03/01/22

5 out of 5

10/10 Nadine Well Done

I dealt with a lady called Nadine who i must say was extremely helpful,Polite and very knowledgeable Nadine is a true ambassador to Sumup the service offered was 100%, I wish there were more Nadines in the service sector the industry would be a far better place well done Nadine 10/10 THANKYOU !

IT

Ian Thomas

02/28/22

5 out of 5

Low cost, easy to use mobile card reader

If you are looking for a low cost, easy to use card reader then I strongly recommend Sumup. Money goes straight into your bank account and you can take the sumup machine anywhere as it links to your mobile phone via bluetooth. Our Lechlade and District Lions Club has 3 machines and it is an important tool in our fundraising armoury.

MP

Mel Perkins

02/28/22

5 out of 5

All our dealings with SumUp were very…

All our dealings with SumUp were very satisfactory, no complaints about anything Many thanks to all at SumUp

MM

Mehrdad Mostamand

02/26/22

5 out of 5

Quick and helpful response.

Date of experience: February 26, 2022

BH

Barbara Hetherington

02/26/22

3 out of 5

Disappointed

I waited 2 weeks for my order, not 2-3 days as they say. I sent several emails trying to locate my items. Only when I asked for a refund did SumUp send my order. I should have ordered via Amazon, a little more expensive, but my items would have been delivered in a couple of days. Very disappointed with their Customer Service. The card reader and docking unit work well, and is convenient to and easy to use.

BH

Barbara Hetherington

02/26/22

3 out of 5

Disappointed

I waited 2 weeks for my order, not 2-3 days as they say. I sent several emails trying to locate my items. Only when I asked for a refund did SumUp send my order. I should have ordered via Amazon, a little more expensive, but my items would have been delivered in a couple of days. Very disappointed with their Customer Service. The card reader and docking unit work well, and is convenient to and easy to use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].