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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6961-6970 out of 10049

RW

Robin Wilson

03/17/22

5 out of 5

Quick email response by SumUp Support Team

I sent an email query to SumUp Support Team at 17:57 on Tuesday evening and received a helpful email response, resolving the matter I'd raised, at 11:48 on Wednesday. In my books, that's good service.

SW

Susan Webster

03/16/22

5 out of 5

I had a problem transferring my first…

I had a problem transferring my first set of money from sum up to my external Business Account, as the message I received was “verification in progress” I rang customer service & got through straight away, I was transferred to the verification department where I spoke to Benjamin, he was very quick & efficient in responding to my problem & sorted the problem straight away. I was really worried when reading the reviews about them keeping your money, I though I would have a long battle on my ...

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A

Alan

03/16/22

5 out of 5

The SumUp Team

Direct, clear, professional and speedy.

SW

Susan Webster

03/16/22

5 out of 5

I had a problem transferring my first…

I had a problem transferring my first set of money from sum up to my external Business Account, as the message I received was “verification in progress” I rang customer service & got through straight away, I was transferred to the verification department where I spoke to Benjamin, he was very quick & efficient in responding to my problem & sorted the problem straight away. I was really worried when reading the reviews about them keeping your money, I though I would have a long battle on my ...

Read more

A

Alan

03/16/22

5 out of 5

The SumUp Team

Direct, clear, professional and speedy.

AW

Art works By Dominic Mc Namara

03/15/22

5 out of 5

Really works well all the time

Really works well all the time, is very easy to use and so handy, SumUp takes many different cards, we have been using this SumUp for over a year now, very happy with it

AS

Ana Sakinyte

03/15/22

5 out of 5

The service is unbelievably great!

Date of experience: March 15, 2022

AW

Art works By Dominic Mc Namara

03/15/22

5 out of 5

Really works well all the time

Really works well all the time, is very easy to use and so handy, SumUp takes many different cards, we have been using this SumUp for over a year now, very happy with it

AS

Ana Sakinyte

03/15/22

5 out of 5

The service is unbelievably great!

Date of experience: March 15, 2022

MG

Mr Garfield Robinson

03/14/22

5 out of 5

Back up and running

At an event my SumUp Air stopped working with a message to call support. The phone was answered quickly..none of this ..you are number 15 in the queue...I was told even though I bought through a third party, if I supplied proof of purchase , the terminal would be replaced. This is excellent customer service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].