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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6951-6960 out of 10049

J

Jakub

03/19/22

3 out of 5

Supporting gun stores and business with…

Supporting gun stores and business with military equipments. By their terminal our company sold several guns and munition

J

Jakub

03/19/22

3 out of 5

Supporting gun stores and business with…

Supporting gun stores and business with military equipments. By their terminal our company sold several guns and munition

MR

Mr Rizwan Aziz Dar

03/18/22

5 out of 5

excellent customer services

Date of experience: March 18, 2022

MR

Mr Rizwan Aziz Dar

03/18/22

5 out of 5

excellent customer services

Date of experience: March 18, 2022

MH

Mr Holden

03/17/22

5 out of 5

SumUp - change of ownership

Following creation of our Account with SumUp, there was a wish to change ownership from myself to a Director of the business. This was very simple and quick to achieve - and only needed completion of a couple of documents to verify proof of change. Great service from Paulina at the SumUp 'Onboarding Team'.

RF

Robert Fardell

03/17/22

3 out of 5

Well...no payments for me via Sumup for…

Well...no payments for me via Sumup for a month? Why? Normally everything is fine, however I didn't respond to an email asking if I would like a business acct making customer payments that little bit quicker. I called customer services after my wife updated me on the lack of payments for a month and it was rectified quickly, my payments would stay the same moving forward and outstanding amounts we transferred over immediately. However surely not responding to an email which I don't recall ...

Read more

RF

Robert Fardell

03/17/22

3 out of 5

Well...no payments for me via Sumup for…

Well...no payments for me via Sumup for a month? Why? Normally everything is fine, however I didn't respond to an email asking if I would like a business acct making customer payments that little bit quicker. I called customer services after my wife updated me on the lack of payments for a month and it was rectified quickly, my payments would stay the same moving forward and outstanding amounts we transferred over immediately. However surely not responding to an email which I don't recall ...

Read more

RW

Robin Wilson

03/17/22

5 out of 5

Quick email response by SumUp Support Team

I sent an email query to SumUp Support Team at 17:57 on Tuesday evening and received a helpful email response, resolving the matter I'd raised, at 11:48 on Wednesday. In my books, that's good service.

DM

Dazzio Music

03/17/22

2 out of 5

No results on search engines

I published my sumup webstore. Easy to set up. Looks nice. But, it doesn't show up in any search engines at all, unless you type the exact web address. There doesn't seem to be a way to verify my website, so I can submit it to google search console etc. I've emailed customer support three times, but no answer. What's the point in having an online store if no-one can search for it.

MH

Mr Holden

03/17/22

5 out of 5

SumUp - change of ownership

Following creation of our Account with SumUp, there was a wish to change ownership from myself to a Director of the business. This was very simple and quick to achieve - and only needed completion of a couple of documents to verify proof of change. Great service from Paulina at the SumUp 'Onboarding Team'.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].