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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6861-6870 out of 10049

PN

Peter North

04/22/22

1 out of 5

Absolutely non existent customer…

Absolutely non existent customer service. Don't answer emails, don't answer phones, don't get back to you once communication has actually began. Dispicable.

DW

Don Welch

04/22/22

1 out of 5

Completely Ripped Off…

I have just been completely ripped off by a SumUp vending machine at Horsham Station. I purchased a £1 packet of doritos and after I got on the train got a SumUp receipt on my mobile for £14. BEWARE!!!

PN

Peter North

04/22/22

1 out of 5

Absolutely non existent customer…

Absolutely non existent customer service. Don't answer emails, don't answer phones, don't get back to you once communication has actually began. Dispicable.

ML

Marie Louise

04/22/22

1 out of 5

Withholding my money!!

Withholding my money for 9 days now, over two days on chat I was assured it would be paid out by the end of each day - it never was surprise surprise! Also been told it was escalated to the dedicated team for a high priority payout. Will NEVER use this card machine for my business ever again, in fact if I ever get my money then the card machine is going in the bin! This is basically stealing from people, hard working people rely on their own money they have made in their business to pay ...

Read more

DW

Don Welch

04/22/22

1 out of 5

Completely Ripped Off…

I have just been completely ripped off by a SumUp vending machine at Horsham Station. I purchased a £1 packet of doritos and after I got on the train got a SumUp receipt on my mobile for £14. BEWARE!!!

PN

Peter North

04/22/22

1 out of 5

Absolutely non existent customer…

Absolutely non existent customer service. Don't answer emails, don't answer phones, don't get back to you once communication has actually began. Dispicable.

ML

Marie Louise

04/22/22

1 out of 5

Withholding my money!!

Withholding my money for 9 days now, over two days on chat I was assured it would be paid out by the end of each day - it never was surprise surprise! Also been told it was escalated to the dedicated team for a high priority payout. Will NEVER use this card machine for my business ever again, in fact if I ever get my money then the card machine is going in the bin! This is basically stealing from people, hard working people rely on their own money they have made in their business to pay ...

Read more

DW

Don Welch

04/22/22

1 out of 5

Completely Ripped Off…

I have just been completely ripped off by a SumUp vending machine at Horsham Station. I purchased a £1 packet of doritos and after I got on the train got a SumUp receipt on my mobile for £14. BEWARE!!!

ML

Marie Louise

04/22/22

1 out of 5

Withholding my money!!

Withholding my money for 9 days now, over two days on chat I was assured it would be paid out by the end of each day - it never was surprise surprise! Also been told it was escalated to the dedicated team for a high priority payout. Will NEVER use this card machine for my business ever again, in fact if I ever get my money then the card machine is going in the bin! This is basically stealing from people, hard working people rely on their own money they have made in their business to pay ...

Read more

DW

Don Welch

04/22/22

1 out of 5

Completely Ripped Off…

I have just been completely ripped off by a SumUp vending machine at Horsham Station. I purchased a £1 packet of doritos and after I got on the train got a SumUp receipt on my mobile for £14. BEWARE!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].