SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6851-6860 out of 10049
FM
Florjan Manallari
04/23/22
Very quick reply and helpful
Very quick reply and helpful. Highly recommended without hesitation
JW
Judith Westrup
04/23/22
new faulty Solo, help & refund not straightforward
My new Solo reader never worked - would not pick up enough wifi signal even when parked right next to the router, then got stuck on trying to update, it got hot and quickly ran out of battery. I then discovered that asking for help wasn't easy, and returning the reader for a refund is also not straightforward - everything has to be done by emailing the support team and the answers are mostly generic. I returned the reader the same day I got it, and with lots of emails going to and fro I got ...
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JW
Judith Westrup
04/23/22
new faulty Solo, help & refund not straightforward
My new Solo reader never worked - would not pick up enough wifi signal even when parked right next to the router, then got stuck on trying to update, it got hot and quickly ran out of battery. I then discovered that asking for help wasn't easy, and returning the reader for a refund is also not straightforward - everything has to be done by emailing the support team and the answers are mostly generic. I returned the reader the same day I got it, and with lots of emails going to and fro I got ...
Read more
PN
Peter North
04/22/22
Absolutely non existent customer…
Absolutely non existent customer service. Don't answer emails, don't answer phones, don't get back to you once communication has actually began. Dispicable.
ML
Marie Louise
04/22/22
Withholding my money!!
Withholding my money for 9 days now, over two days on chat I was assured it would be paid out by the end of each day - it never was surprise surprise! Also been told it was escalated to the dedicated team for a high priority payout. Will NEVER use this card machine for my business ever again, in fact if I ever get my money then the card machine is going in the bin! This is basically stealing from people, hard working people rely on their own money they have made in their business to pay ...
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DW
Don Welch
04/22/22
Completely Ripped Off…
I have just been completely ripped off by a SumUp vending machine at Horsham Station. I purchased a £1 packet of doritos and after I got on the train got a SumUp receipt on my mobile for £14. BEWARE!!!
DW
Don Welch
04/22/22
Completely Ripped Off…
I have just been completely ripped off by a SumUp vending machine at Horsham Station. I purchased a £1 packet of doritos and after I got on the train got a SumUp receipt on my mobile for £14. BEWARE!!!
PN
Peter North
04/22/22
Absolutely non existent customer…
Absolutely non existent customer service. Don't answer emails, don't answer phones, don't get back to you once communication has actually began. Dispicable.
ML
Marie Louise
04/22/22
Withholding my money!!
Withholding my money for 9 days now, over two days on chat I was assured it would be paid out by the end of each day - it never was surprise surprise! Also been told it was escalated to the dedicated team for a high priority payout. Will NEVER use this card machine for my business ever again, in fact if I ever get my money then the card machine is going in the bin! This is basically stealing from people, hard working people rely on their own money they have made in their business to pay ...
Read more
PN
Peter North
04/22/22
Absolutely non existent customer…
Absolutely non existent customer service. Don't answer emails, don't answer phones, don't get back to you once communication has actually began. Dispicable.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].