SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
Add to compare
Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
Are you using SumUp?
Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
Filter results
Sort by :
Showing 6841-6850 out of 10049
NM
Nicola Moore
04/23/22
DO NOT TRUST THEM
The reader itself is easy to use. I’ve been using it for a few months and no issues. I’ve the Easter holiday they withheld a transaction. I cannot get through to customer services AT ALL. Tried the live chat, email and phine and nothing. No answer. So upset. I won’t be using them again. I can’t risk losing more money? Really bad
MG
Maureen Greene
04/23/22
Absolutely awful customer service
Absolutely awful customer service. My first contact to find out why we could'nt take payment was at 09.30am on the 22nd April. Drip fed questions to verify our account after reaching £5k. Second day without being able to take card payments even though yesterday I was promised once they had the infomation they asked me for by email it would take 20 mins to verify. Waited & waited called so many times and nothing. The agents all say the same thing as if they are reading from a script. This ...
Read more
NM
Nicola Moore
04/23/22
DO NOT TRUST THEM
The reader itself is easy to use. I’ve been using it for a few months and no issues. I’ve the Easter holiday they withheld a transaction. I cannot get through to customer services AT ALL. Tried the live chat, email and phine and nothing. No answer. So upset. I won’t be using them again. I can’t risk losing more money? Really bad
NM
Nicola Moore
04/23/22
DO NOT TRUST THEM
The reader itself is easy to use. I’ve been using it for a few months and no issues. I’ve the Easter holiday they withheld a transaction. I cannot get through to customer services AT ALL. Tried the live chat, email and phine and nothing. No answer. So upset. I won’t be using them again. I can’t risk losing more money? Really bad
MG
Maureen Greene
04/23/22
Absolutely awful customer service
Absolutely awful customer service. My first contact to find out why we could'nt take payment was at 09.30am on the 22nd April. Drip fed questions to verify our account after reaching £5k. Second day without being able to take card payments even though yesterday I was promised once they had the infomation they asked me for by email it would take 20 mins to verify. Waited & waited called so many times and nothing. The agents all say the same thing as if they are reading from a script. This ...
Read more
MG
Maureen Greene
04/23/22
Absolutely awful customer service
Absolutely awful customer service. My first contact to find out why we could'nt take payment was at 09.30am on the 22nd April. Drip fed questions to verify our account after reaching £5k. Second day without being able to take card payments even though yesterday I was promised once they had the infomation they asked me for by email it would take 20 mins to verify. Waited & waited called so many times and nothing. The agents all say the same thing as if they are reading from a script. This ...
Read more
NM
Nicola Moore
04/23/22
DO NOT TRUST THEM
The reader itself is easy to use. I’ve been using it for a few months and no issues. I’ve the Easter holiday they withheld a transaction. I cannot get through to customer services AT ALL. Tried the live chat, email and phine and nothing. No answer. So upset. I won’t be using them again. I can’t risk losing more money? Really bad
MG
Maureen Greene
04/23/22
Absolutely awful customer service
Absolutely awful customer service. My first contact to find out why we could'nt take payment was at 09.30am on the 22nd April. Drip fed questions to verify our account after reaching £5k. Second day without being able to take card payments even though yesterday I was promised once they had the infomation they asked me for by email it would take 20 mins to verify. Waited & waited called so many times and nothing. The agents all say the same thing as if they are reading from a script. This ...
Read more
NM
Nicola Moore
04/23/22
DO NOT TRUST THEM
The reader itself is easy to use. I’ve been using it for a few months and no issues. I’ve the Easter holiday they withheld a transaction. I cannot get through to customer services AT ALL. Tried the live chat, email and phine and nothing. No answer. So upset. I won’t be using them again. I can’t risk losing more money? Really bad
JF
Jane Fowler
04/23/22
I'm new to Sum Up and was pleased with…
I'm new to Sum Up and was pleased with the quick response I had to a question.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].