spotsaas-logo
Get Listed
SumUp - New SaaS Software

SumUp Reviews in July 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

Add to compare

Starts from $0/month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

Expert's Review

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 6791-6800 out of 10049

AP

Alan Pell

05/15/22

1 out of 5

'Customer Support' is almost non existent.

'Customer Support' is almost non-existent. I suppose it varies according to which country you're in but here in the UK it is almost impossible to talk to someone. Instead, you get chance of an online 'chat' which seems to be an automated service. It is difficult to describe things succinctly and if you can, the reply doesn't seem to understand! One of the points to ask was how to change my registered email to my current email address. Very frustrating. What a luxury to actually speak to ...

Read more

GH

Gosia Hairdresser

05/13/22

5 out of 5

Very low fee charges and great card machine

At first i wasnt sure which card reader i should buy, so i had to return my first choice ,which im refunded for it . The second choice card maschine was the best option for me ,as its all in one . Im very happy with Sumup as well as my card machine .

MB

Mr. Binay Sherchan

05/13/22

5 out of 5

Very helpful staff

Very helpful staff, very polite and very easy to speak to them.

C

Concetta

05/13/22

2 out of 5

Disappointing

This would've be a very great experience if only we would have the right tools to use for our businesses. I registered an account at first for simply receiving card payments on the air device (even tho most of the payments I receive are via bank transfer) I soon noticed I had sort code and account number and I thought it would've be great to use it as a business account for those companies I offered services and they pay me as wages, it's one and half month I ask if we have any welcome ...

Read more

PF

Partner for tours Amsterdam

05/13/22

1 out of 5

World's biggest useless company no one…

World's biggest useless company no one picks up the phone Don't trust sumup pin machine it goes bad anywhere my client is messed up I lost money bcz of machine

C

customer

05/12/22

5 out of 5

Excellent customer service by the Sum…

Excellent customer service by the Sum Up team. They dealt with the problem immediately - really grateful.

BA

Boules Acupuncture Clinic

05/11/22

5 out of 5

Great customer service and prompt…

Great customer service and prompt responses. The device is extremely easy to use and the app works great.

DT

D Thomas

05/11/22

5 out of 5

Had problems with my account,spoke to a…

Had problems with my account,spoke to a representative who was knowledgeable and very plite who steered me in the right direction. Thank you sum up

NG

Nigel Gray Secretary

05/11/22

3 out of 5

Not enough time for verification.

When you reach your pre verification limit of £5k your transactions are declined.Notice to verify should be given sooner to prevent being stopped accepting payments.This resulted in 6 days lost trade from declined payments.

NG

Nigel Gray Secretary

05/11/22

3 out of 5

Not enough time for verification.

When you reach your pre verification limit of £5k your transactions are declined.Notice to verify should be given sooner to prevent being stopped accepting payments.This resulted in 6 days lost trade from declined payments.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed