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SumUp - New SaaS Software

SumUp Reviews in July 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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Starts from $0/month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

Expert's Review

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6721-6730 out of 10049

G

GM

06/11/22

1 out of 5

To Sum up, they don't care

One of the worst companies i have ever dealt with.... They just don't care to help you even when u have sent them everything possible....

G

GM

06/11/22

1 out of 5

To Sum up, they don't care

One of the worst companies i have ever dealt with.... They just don't care to help you even when u have sent them everything possible....

UE

Utari Effendy

06/10/22

5 out of 5

All customer satisfy pay with card they…

All customer satisfy pay with card they almost didnt bring cash

M

Mikey

06/10/22

5 out of 5

We have had a great experience working…

We have had a great experience working with SumUp and Goodtill, as new business owners we would recommend this service to anyone who is either a novice or experienced. The system is easy to use and they have a great support team.

S

Sarah

06/10/22

2 out of 5

Appalling Customer Service

Have started using SumUp more than i was and because of this my account was suspended for verification checks. I understand verification is required although for the machine to start declining all my customers transactions on a Sunday afternoon with no warning is pretty poor. However, I have sent in the required documents and my card machine is still not working. SumUp were answering my messages (as there is no phone number to speak to a person that I have found) and now they have stopped ...

Read more

C

Consumer

06/10/22

1 out of 5

Not a great experience, and still waiting for a refund.

I applied for a Sumup account, bought a card terminal which was despatched very quickly, only to be contacted the next day by Sumup's "Onboarding" department, kindly informing me that my account had been cancelled, as my business criteria (Motor Trade) doesn't fit their business model. My card was cancelled even before I received it, and I was sent a UPS label to return the card terminal I'd just bought which at that point I'd not even received. When it arrived, I didn't even open the box, ...

Read more

C

Consumer

06/10/22

1 out of 5

Not a great experience, and still waiting for a refund.

I applied for a Sumup account, bought a card terminal which was despatched very quickly, only to be contacted the next day by Sumup's "Onboarding" department, kindly informing me that my account had been cancelled, as my business criteria (Motor Trade) doesn't fit their business model. My card was cancelled even before I received it, and I was sent a UPS label to return the card terminal I'd just bought which at that point I'd not even received. When it arrived, I didn't even open the box, ...

Read more

J

Jennifer

06/09/22

5 out of 5

STONKINGLY Good

I have the card reader and the app on my iPad & mobile - what a STONKINGLY good business service this is.... my initial experience with the Sales Team was not at all comfortable or easy to say the least especially as we are a small local home startup; however, once I managed to speak to a REALLY GR8 individual in the CSA team that quickly identified a better solution for my particular business enterprise - it has been plain sailing since then YEAH!!

PD

Peter Dunn

06/09/22

4 out of 5

Sum up is easy

Sum up is easy, good price and improved my turnover significantly

PD

Peter Dunn

06/09/22

4 out of 5

Sum up is easy

Sum up is easy, good price and improved my turnover significantly

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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