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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6641-6650 out of 10049

R

Ratziu

07/02/22

1 out of 5

I did not feel respected and had the…

I did not feel respected and had the feeling company policies were focused on just maximising profit.

KI

Karen Izzard

07/02/22

5 out of 5

So easy to use and extremely convenient.

Date of experience: July 02, 2022

ML

mircea lezeriuc

07/02/22

5 out of 5

I work with SumUp for almost 5 years…

I work with SumUp for almost 5 years now.never had a problem with them.i refered a friend and they paid me the next day.Highly recomended

A

Anastasia

07/02/22

5 out of 5

Excellent all round

Excellent all round 5 huge stars from me!

RB

Rachel Boyd

07/02/22

5 out of 5

I have found sum up to be really good…

I have found sum up to be really good regarding their machines and Customer service. I have used them for about 4 years now and never had an issue apart from a connection issue that was dealt with in minutes. Machine is reliable with long battery life and payouts are swift with no issues. I recommend them all the time.

JT

Jennifer thcenturycrox

07/02/22

5 out of 5

Very simple and straightforward to use…

Very simple and straightforward to use with well designed app. Once had to ring customer services and got through fairly quickly to person who talked me through sorting out my query. Impressed all round. Have recommended SumUp to others and have just received £50 for doing so - thank you.

AC

Amit Chanda

07/02/22

5 out of 5

Excellent

Excellent! Firstly I was worried but once I used I found really easy and brilliant.

KC

Kelly Clift

07/02/22

5 out of 5

I am into my 3rd year of using sumup…

I am into my 3rd year of using sumup and it’s been brilliant for my business

N

Naomi

07/02/22

5 out of 5

Great card machine and affordable not…

Great card machine and affordable not had a problem with it

VV

VIS vaasa

07/01/22

2 out of 5

Worst customer service a customer can…

Worst customer service a customer can get. We paid for the device, used it for month and it was working fine. Suddenly without any notice our account gets blocked and they ask for verification documents. We provided all the documents requested and then now more than 2 months have passed and there's no reply from their customer service. Highly not recommended to anyone who are thinking of starting cashless payment with them. Updated*** The issue was resolved after publicly giving a review, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].