SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6601-6610 out of 10049
OA
Orca and Bee
07/14/22
My question about how to get payouts…
My question about how to get payouts directly into my bank account was answered quickly by email and the process was simple. Thank you
C
customer
07/14/22
'Help'line??
I am only commenting on customer service as I haven't got set up yet. I don't have mobile phone reception anywhere close to my house. Therefore I can't get the authorisation code. I am not alone in this, lots of people I know have poor reception where they live; it is not a rare problem. Most set ups will have an alternative way of getting this code. Sum up doesn't seem to. What is driving me mad though, is that I am now on hold and the message about the time I will have to wait is saying a ...
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LH
Lucy Hayward
07/13/22
Needed to speak to an agent about a…
Needed to speak to an agent about a missing delivery of a card reader. When I got through after almost an hour's wait in the queue, the problem was quickly resolved.
AI
Atif iqbal
07/13/22
Sum up machines blocks them after a…
Sum up machines blocks them after a year or two so you have to buy a new machine like apple slows down phones
AM
Allan McGuirk
07/13/22
I was happy to refer your company to a…
I was happy to refer your company to a friend the only thing that made me unhappy is my reward money wasn't paid into my sumup account and rather my bank account which I don't use any more and I can't find how to put my new bank account on my profile
C
Consumer
07/13/22
I really enjoy the service provided
Date of experience: July 13, 2022
LH
Lucy Hayward
07/13/22
Needed to speak to an agent about a…
Needed to speak to an agent about a missing delivery of a card reader. When I got through after almost an hour's wait in the queue, the problem was quickly resolved.
AO
Adrian O
07/12/22
Machine good
Machine good. Support absolutely terrible. Registering a nightmre too. better machines with better support on the market.
AM
Abdul Mukith
07/12/22
Hi all don't use sumup had some money…
Hi all don't use sumup had some money transferred to the sumup account it didn't show up in the sumup account phone them they could not find it so I thought I transferred to someone else's account called my bank up which was Halifax to see if I sent it to the wrong account thankfully not and informed Halifax of the sutaition with sumup and they told me to threatening them that Halifax will send a enquiry on this transfer as soon as sumup got that message they sent me email say they are ...
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J
JE
07/12/22
Do not bother
Do not bother. New style machines have terrible connectivity. Spent hours on phone talking to support. No help. They have promised me call backs twice from the specialist tech teams. Never heard from them. Now got 2 unusable machines. In the process for returning them as both are useless. Bizarrely, their old style machine still works fine. But tech have no idea why that is.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].