SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6581-6590 out of 10049
AR
andrew russell
07/25/22
Should remove the word support
Should remove the word support. They are useless answering the phone and turn off online chat after you've spent ages waiting. Don't get a sum up card reader. There rubbish and always going off.
I
Islam
07/25/22
This company or whatever it…
This company or whatever it is…..rubbish. I’ve been calling and emailing or reply no answer. Absolutely useless. Lost out on so many customers in my business because of the card machine taking no payments! Never again!
AR
andrew russell
07/25/22
Should remove the word support
Should remove the word support. They are useless answering the phone and turn off online chat after you've spent ages waiting. Don't get a sum up card reader. There rubbish and always going off.
DL
david lillicrap
07/24/22
I would give it zero stars
I would give it zero stars - the app defaulted me to being in Germany and there is no way to change the country
DL
david lillicrap
07/24/22
I would give it zero stars
I would give it zero stars - the app defaulted me to being in Germany and there is no way to change the country
BM
Barry Mulligan
07/23/22
Useless and a waste of time trying to…
Useless and a waste of time trying to contact. My card reader has been refusing to take card payments for the last 2 months. At first, I thought it was the card reader, and went and purchased a new reader, and a waste of money, the same result. In the process of changing providers.
BM
Barry Mulligan
07/23/22
Useless and a waste of time trying to…
Useless and a waste of time trying to contact. My card reader has been refusing to take card payments for the last 2 months. At first, I thought it was the card reader, and went and purchased a new reader, and a waste of money, the same result. In the process of changing providers.
PB
Photos By Finch
07/23/22
Pathetic service. Avoid at all costs.
So although I've been a happy customer of SumUp for a number of years I'll have to switch. I've sent repeated emails to get my account information updated (there is NO way to do it in the app or on the website) they ask you for proof of address etc which is fine but three weeks and no reply? Nothing? Pathetic service. I'll be moving to Square.
PB
Photos By Finch
07/23/22
Pathetic service. Avoid at all costs.
So although I've been a happy customer of SumUp for a number of years I'll have to switch. I've sent repeated emails to get my account information updated (there is NO way to do it in the app or on the website) they ask you for proof of address etc which is fine but three weeks and no reply? Nothing? Pathetic service. I'll be moving to Square.
PS
Purified Soul
07/22/22
The Sumup Support team is terrible
The Sumup Support team is terrible. There is no way to reach them via Online Chat. Its always busy. Phone is also busy and keeps ringing with no answers. If they rarely answer, they do not resolve the queries. Very disturbed with their level of support.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].