SumUp Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6561-6570 out of 10049
W
werner
07/27/22
good customer service
I am quite new to the sum up card machine and I did contact technical services when the machine went into a mode I did not understand, it did take awhile to get through to them but I did not mind as I was doing something else in the office and they sorted the problem out without any difficulty, so far so good
PC
Peter Conroy
07/27/22
Issue with Card machine satisfactorily…
Issue with Card machine satisfactorily resolved.
PC
Peter Conroy
07/27/22
Issue with Card machine satisfactorily…
Issue with Card machine satisfactorily resolved.
NH
Natasha Heilig
07/27/22
No pay out again
No pay out again! Sum up do this regularly to keep the money for interest! DO NOT GO WITH THE COMPANY! I am trapped as it’s also hard to find other decent machines compatible with Goodtill otherwise I would have gone a long time ago.
A
Angus
07/27/22
Out of control
I bought a product from a retailer who used the sum up machine - and he then emailed me my receipt. The receipt amount was wrong. Since then, every day, I’ve received four to six emails from sum up with customer receipts. All small amounts. Retailer not interested. Sum up not interested. Never again will I purchase something from a retailer using a sum up machine.
CR
Chris Reina
07/26/22
Great Support!
I used SumUp support and found it excellent. No wait times - advisor was knowledgeable and friendly - issue was solved within a few minutes.
CR
Chris Reina
07/26/22
Great Support!
I used SumUp support and found it excellent. No wait times - advisor was knowledgeable and friendly - issue was solved within a few minutes.
F
Fourie
07/26/22
Appalling company
Appalling company. Went thrugh 2 card machines in 3 weeks (they kept breaking), losing me a lot of lost trade as noone uses cash anymore! Still waiting for a refund 2 months on! Stay well away!
TB
Thomas Bee
07/26/22
Sum up card machine charger failed after 3 months. Tried contacting the company and no one answers or calls back.
Charger doesn't work after 3 months. No one at sum up answers the telephone or calls me back. This is affecting my business and they don't give a damn. Poor customer service.
S
studio4k-pavza.com
07/26/22
SUM UP chargeback
i used sum up ,but some customer refuse payment,I'm a taxi driver, sum up send me email after 19 days without explanation, they took money straight away, plus they want charge me £10 for chargeback, i cant believe , any customer can say i didnt do payment and they took money from you plus charge you £10 for investigation. Sum up treat me like im a criminal, I sent them invoice, gps, tracker journey, I will see what will happen next few days, also i complaine anyway, I will finish with them,
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].