SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6361-6370 out of 10049
MJ
Matthew Jones
10/21/22
Absolute rubbish! Stay Away!
Absolute rubbish! worked then the air unit decided to block itself. Lost out on full day of sales (around £5k) Contacted support and just responded "sorry we can't do anything about it, buy another one" No thanks, I'll go with another provider. RUBBISH! Stay away.
J
James
10/21/22
Tired of it all now
Tired of it all now. So many problems and I really thought I was getting somewhere, but when things started to get a little bit complicated the person helping me seemingly decided it was too much trouble and he stopped replying to emails on 26/09. I’ve since emailed on 28/09 chasing a response to me reply to his email on 26/09, emailed again on 06/10 to push for a response, and emailed again on 16/10 to inform that I would pass my complaint to the Financial Ombudsman, but, you’ve guessed ...
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J
James
10/21/22
Tired of it all now
Tired of it all now. So many problems and I really thought I was getting somewhere, but when things started to get a little bit complicated the person helping me seemingly decided it was too much trouble and he stopped replying to emails on 26/09. I’ve since emailed on 28/09 chasing a response to me reply to his email on 26/09, emailed again on 06/10 to push for a response, and emailed again on 16/10 to inform that I would pass my complaint to the Financial Ombudsman, but, you’ve guessed ...
Read more
MJ
Matthew Jones
10/21/22
Absolute rubbish! Stay Away!
Absolute rubbish! worked then the air unit decided to block itself. Lost out on full day of sales (around £5k) Contacted support and just responded "sorry we can't do anything about it, buy another one" No thanks, I'll go with another provider. RUBBISH! Stay away.
BB
Beauty By Katie Brindley
10/20/22
Can’t recommend sum up enough
Can’t recommend sum up enough. So efficient and easy to use. Great for my small independent business. Highly recommend.
GE
general enquires
10/18/22
Very easy to join and help from support…
Very easy to join and help from support is instant on the chat feature. Up and operating within 24 hours
NC
Nicks Coffee Co. Ltd
10/17/22
third time lucky fingers crossed
This is the third time I have chatted with them, the first two were totally useless and never answered my questions, but this third time chatted with Tom and found him very helpful and fingers crossed has put me right.
MT
M Thomas
10/16/22
Been using SumUp for a couple of years
Been using SumUp for a couple of years now, so easy to use and understand and also helps with people buying from my small business, as cash seems a thing of the past. The charges are great too.
SK
Sajayda Khanan
10/13/22
I had difficulties with payment online…
I had difficulties with payment online but the customer service team was so quick to help and solved the problem so quickly. After reading the reviews I was nervous about my big payments coming through but it came through just as promised. Absolutely brilliant app and service thankyou x
PS
Pepper Stewart
10/10/22
NO CUSTOMER SERVICE
This is crazy I’m an existing customer and called to upgrade. But I guess everyone at SumUp was too busy partying to deal with my request while I was on the phone! Maybe close the office and have your party and when you are done provide the service you should provide! REALLY NOT COOL Pepper Stewart DO
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].