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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6331-6340 out of 10049

C

Customer

11/01/22

5 out of 5

This is by far the best Card Reader…

This is by far the best Card Reader system for small business that only needs to use one occasionally. No monthly fees and reasonable charges when used. I have recommended this to a number of people.

SD

sue diplock

11/01/22

5 out of 5

Sum up is easy to use

Sum up is easy to use, they keep me informed of when payments are going into my bank

CF

cumbrae forum

11/01/22

1 out of 5

Incompetent

Date of experience: November 01, 2022

MS

Matt Summerfield

11/01/22

5 out of 5

Very good service 10/10

Very good service, money always in next day around same time every day, brilliant for people that carnt get a business account has sum up is all in one. 10/10

LH

Luke Hibbert

10/31/22

1 out of 5

Worst company I have ever dealt with 3…

Worst company I have ever dealt with 3 months to get my money off a transaction clear funds I’ve rang everyday nobody rings you back after being on hold for hours there no management with this company to can’t speak to anyone other than some advisor normally foren can’t speak proper English they then transfer you to payouts who just don’t answer the fone we’re talking about £8960 pounds this has destroyed my business there are CON MEN STAY WELL AWAY 🚨 🚨 I’m proceeding to court they will ...

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P

Polly

10/31/22

1 out of 5

APPALLING CUSTOMER SERVICE

APPALLING CUSTOMER SERVICE. I have been trying to withdraw money from my business account for over a week now. Every day I call and get fobbed off and sent automations on email. My account is blocked and they cannot tell me why, I am unable to transfer any of my funds that I need. Just a horrendous service.

H

helena

10/30/22

5 out of 5

Excellent easy to use

Excellent easy to use, portable POS very handy at markets or local deliveries, easy to set up no issues at all. Highly recommend.

AJ

Adam Jones

10/28/22

1 out of 5

I ordered a sum up card reader and card…

I ordered a sum up card reader and card As I opened my business this week 5 days later still haven’t received my card reader I transferred money to the amount of £1480 to my sum up account to at 10am thismorning it’s now 10pm and after an agonising and very rude staff telling me they don’t no where my money is and to wait 3 days when all my other transfers have worked instantly I transferred to pay my u it rent out of my sum up for the simple reason so it shows on my landloards statement it ...

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N

Nicola

10/28/22

1 out of 5

Received a business card today that I…

Received a business card today that I didn't request, I don't even have a business! Emailed and messaged on social media. Received a phone call and the guy was rude, I said that it was clearly fraud as I hadn't asked for it and he said the company hadn't committed a crime and hung up! How has someone opened an account in my name without my knowledge when it says you have to have a business account to set something up? This needs sorting and I have no idea how to do it.

SN

Sarah Nellis

10/28/22

1 out of 5

As others have written below

As others have written below, I’ve received a card I have never applied for. I don’t have an account with this company. Rung up and their response is to email them. Very concerning- how this has happened in the first place and the fact they don’t seem interested. A terrible set up.

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