SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6071-6080 out of 10049
LS
Lekan Shobiyi
12/01/22
I don't like the fact that i had to…
I don't like the fact that i had to wait 4 days before they could resolve my issue and I believe they can improve in the side of getting back on time to their costumers
H
Hannah
12/01/22
Slow delivery and useless agents who fob you off
Ordered my card reader a week ago, was told delivery would be 2-3 days, now a week on and royal mail tracking hasn't updated since Friday, Royal Mail don't even have the item yet but advisors have told me it would be "guaranteed" to be delivered by Monday, then Tuesday, then Wednesday, now on Thursday and have had to order one from Currys instead (cheaper too!!). If the advisors would simply listen to me or had checked the tracking, they would see that the item clearly isn't on its way to ...
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T
Trudy
12/01/22
0 Stars
Would give 0 stars but not an option! Would never recommend SumUp, customer service is non existence! In three years I have had four machines due to being faulty. The last one I had to buy and wait for a credit!! Now looking to switch providers.
S
SABA
12/01/22
Very poor service..they do not know…
Very poor service..they do not know what they’re doing!
T
Trudy
12/01/22
0 Stars
Would give 0 stars but not an option! Would never recommend SumUp, customer service is non existence! In three years I have had four machines due to being faulty. The last one I had to buy and wait for a credit!! Now looking to switch providers.
CM
Centre Manager
11/29/22
I am very grateful for Natalia
I am very grateful for Natalia who attended to us so efficiently and sorted an issue which was pending for a month despite several phone calls and emails with others. She dealt with it immediately and speedily which is very much appreciated.
JH
Jeni Holness
11/29/22
RECOMMENDED I use Sum Up for my craft fairs and…
I use Sum Up for my craft fairs and find it very useful. Easy to use, convenient, uncomplicated. Highly recommended.
M
Martin
11/29/22
In 1 day full service and help
In 1 day full service help, kindness, speed, working solution. I offer to everyone, it is better than any concurrents.
CB
Carla Bennett
11/28/22
Excellent customer services and speedy…
Excellent customer services and speedy response to resolving issues.
BP
Brunswick Park PTA
11/28/22
Great service, good product
Fast response customer service, tailor solutions to specific request. Easy to use.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].