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SumUp - New SaaS Software

SumUp Reviews in July 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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Starts from $0/month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

Expert's Review

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6081-6090 out of 10049

MN

Mrs Nicola Parry

11/27/22

5 out of 5

Simple to use

Simple to use, great for the customers, Good and quick payouts. Glad I was recommended.

S

Sophy

11/26/22

5 out of 5

Great piece of kit

Card machine is super easy to use on the go. Fees are really reasonable too!

AC

angela cowgill

11/24/22

5 out of 5

great service

great service , easy to use

HB

Hallie Blossoms

11/24/22

5 out of 5

Device is inexpensive and simple to set…

Device is inexpensive and simple to set up. Their Help Centre is great and efficient. Easy to use

DW

Don Way

11/24/22

1 out of 5

Appalling customer service

Appalling customer service. Just need to find out how to make a change on the profile of the account. Spent an hour negotiating the website and and now been kept waiting on the phone for an advisor for about 90 minutes. Have now been cut off.

F

Fred

11/24/22

1 out of 5

Hospitality - Don't use SumUp

Holding onto over a weeks worth of payments due to not having a full invoice, name, address for a guest who bought a bottle of wine in a bar. Customer services are not helpful and ask the most ridiculous requests such as change the business instagram bio to your personal contact details. (We did this on an account with 12k followers and still did not get paid out) Every time we phone customer services something new is outstanding. With no prompts, updates or emails sent to us, we are just ...

Read more

G

Green

11/24/22

1 out of 5

Sumup Customer Experience has been…AWFUL

Sumup Customer Experience has been shocking! Awful customer service despite sending numerous emails to support we have had no response and we have had no card services for our business for months.

KB

Katya Brown

11/24/22

1 out of 5

All of a sudden payments ceased going…

All of a sudden payments ceased going into our bank account. They sent a credit card and apparently all of our payments have been stored on here. I have now without asking been enrolled in their invoicing set up. And apparently from the account I have a new device on the way which I did not ask for. They are a complete joke and they also never respond to messages. I would highly recommend using someone else. I have just eventually got through to them but as I did not call from my mobile ...

Read more

DA

Dr. Anne Schlüter

11/23/22

5 out of 5

Super!

Fast, secure way to receive the money as a service provider.

M

Marc

11/23/22

5 out of 5

A great device

A great device and great support when needed.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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