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SumUp - New SaaS Software

SumUp Reviews in July 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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Starts from $0/month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

Expert's Review

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6031-6040 out of 10049

M&

M & J W

12/08/22

5 out of 5

Excellent customer service with quick…

Excellent customer service with quick responses and great advice and solutions to issues we've encountered. The app is brilliant. Easy to use and has great facilities available and no issues thus far with the card reader, which is a great size and easy to use and connect. Thanks you Sumup. HyggeHoose

CL

CSW Logistics

12/08/22

5 out of 5

An asset for any small business

SumUp doesn't have excessive charges, only charging a modest percentage for each transaction, with no standing charges and the card machines are very reasonably-priced too. The app works well, communication is very good, money is paid out quickly and staff are helpful. Would 100 per cent recommend.

KB

Karen Beattie

12/08/22

5 out of 5

Just had to contact sumup about a issue…

Just had to contact sumup about a issue i was having had the help for Maddison who sorted it out for me in no time and hassel free thanks again for your help 😊 10 out 10 from me.

ME

Mr Emmanuel Andrade

12/08/22

5 out of 5

Excellent Service many thanks

Date of experience: December 08, 2022

M&

M & J W

12/08/22

5 out of 5

Excellent customer service with quick…

Excellent customer service with quick responses and great advice and solutions to issues we've encountered. The app is brilliant. Easy to use and has great facilities available and no issues thus far with the card reader, which is a great size and easy to use and connect. Thanks you Sumup. HyggeHoose

CH

c holland

12/08/22

4 out of 5

After a disappointingly slow reply

After a disappointingly slow reply, the service was then prompt and helpful. The battery had completely stopped charging though the reader was less than 18 months. It was still under warrenty so a new reader was received within a couple of days after the email was eventually answered.

AU

Agija Uike

12/08/22

1 out of 5

I am very unsatisfied!it's over 4…

I am very unsatisfied!it's over 4 months no one bothers to solve my issue. I am not able to transfer the money to my personal bank account as it's constantly saying password invalid which is valid and my finger print does work for every single app but not sum up.i have tried to reinstall the app,chance password, sorted security settings, still the same .every time someone pays I have to contact you for someone to transfer the money, absolutely nightmare, stopped using Sum up machine and ...

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MG

Miss Georgina Bays

12/07/22

5 out of 5

Efficient and professional help on line

The person who dealt with my query online was helpful, efficient and polite, and my problem was solved quickly. I would recommend using Sum up.

HB

Halloumi bite

12/07/22

5 out of 5

Exceptional service!

We were asked to use Sumup/goodtill by an event organiser who wanted all traders to have the same system. Initially, we were very reserved about this as we are extremely happy with our existing POS/payment system. But Ben B. And the support team have been exceptionally helpful and supportive in helping us on-board quickly and get used to the system in no time.

MG

Miss Georgina Bays

12/07/22

5 out of 5

Efficient and professional help on line

The person who dealt with my query online was helpful, efficient and polite, and my problem was solved quickly. I would recommend using Sum up.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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