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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6001-6010 out of 10049

2-

2228390 - Ali Aziz

12/16/22

5 out of 5

Best for Taxi drivers

Hi i am a taxi driver. Have to go in remotely areas where there is a problem for cash out n cash machine. So i selected SumUp . I am really happy with it. I am using it since 2021 brilliant service to be honest. No complaints so far .

C

Claire

12/15/22

5 out of 5

Highly recommended

The card terminal is great and the support team are friendly and efficient. I would recommend sumup.

S

Steven

12/15/22

5 out of 5

Needed to make a change to the…

Needed to make a change to the telephone number. Was all sorted in a matter of minutes. Well done.

JR

J R

12/15/22

1 out of 5

Why closing down Debitoor before year…

Why closing down Debitoor before year end? Moving on to Lexoffice. Last year I've had to pay 150€ for using it just one additional year. All kind of accounting functionality isn't available on sumup.

L

Linda

12/14/22

5 out of 5

Very efficient even as there was a…

Very efficient even as there was a postal strike going on

Y

Yanti

12/14/22

5 out of 5

Quick good trust

Date of experience: December 14, 2022

L

Linda

12/14/22

5 out of 5

Very efficient even as there was a…

Very efficient even as there was a postal strike going on

AS

Adam Stokes

12/14/22

1 out of 5

Supports fraud

I was a victim of fraud commited by a registered company using SumUp to take payments. I contacted SumUp several times to look into this and have been completely ignored. I would strongly recommend avoiding SumUp. The company is no better than the fraudulent companies that use it.

S

Sakar

12/14/22

1 out of 5

I wrote a negative review to sum up on…

I wrote a negative review to sum up on this site and they replied saying. They can'find my details? It's not very professional? They have our account details but again THEY DONT CARE. We have not received any emails or someone tried to sort out the issues. Completely disappointed with SUMUP I am completely devastated disappointed and utterly unhappy with SUMUP. Their customer support, their tech team are not willing to help customers. we use sum up to operate our take away business, it ...

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HW

H. Watson

12/14/22

1 out of 5

Fraudulent activity? Not bothered!

Fraudulent activity is not their priority! No number to contact when I had money taken out of my account multiple times and the automated bots on their 'chat' have no idea how to respond. Their 'team' are self-employed and couldn't care less. This seems to be a drop in the ocean, many others have been in this situation which I've now found out. Shameful. I need my money back ASAP. Wish I'd known about their security breach when it happened 4/5 months ago. Seems to have happened again!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].