SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6011-6020 out of 10049
AA
Alina Asayonak
12/14/22
Disappointing experience
I use the app and the terminal for my small business and am very disappointed with the quality of the service. It’s not working properly in my case as I noticed the bug that they have with receipts. The function of having BTW % in my receipt is not working and because of it causes inconvenience with business documentation. When I contacted them with this problem they tried to help me but nothing worked then I got a message from them that they are aware of this bug and they will communicate ...
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Y
Yanti
12/14/22
Quick good trust
Date of experience: December 14, 2022
EL
Event Logistics & Communicatio
12/14/22
Excellence in payments
Ease of use and setup. Clear overview of sales. Straightforward to add articles with important options.
MK
Mr Kruszynskyj
12/13/22
It's difficult to get an answer via…
It's difficult to get an answer via automated system. A two minute phone chat would have been a lot easier that the on line chat which ended up with a real person
MK
Mr Kruszynskyj
12/13/22
It's difficult to get an answer via…
It's difficult to get an answer via automated system. A two minute phone chat would have been a lot easier that the on line chat which ended up with a real person
RA
Rasike Attanayake
12/12/22
Really bad service
Really bad service. I have a 3G card reader for my business. Unable to send the receipts to the customers. I have been in contact with the customer service for months but no positive response. Over the phone assistance is out of the question. After 3 failed attempts I have managed to get a gob number, but it appeared they have not even communicated that the problem I was experiencing! I am leaving the company as soon as I figure out another one. Extremely frustrated. Rasike
JN
John Neilson
12/12/22
It all looked very good on the…
It all looked very good on the packaging, promises of quick payouts etc. I raised an invoice via the SumUp app to which my customer promptly paid, when I looked on the application to find out if the money had landed in my bank account I had a message informing me that my account was restricted pending verification. I questioned this and was asked to send copy of the invoice to SumUp to validate, this by the way way the invoice raised on the SumUp app! I sent the invoice anyway and are still ...
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LD
Lorraine Deeley
12/12/22
Worst service ever cannot set up…
Worst service ever cannot set up account and have had no support at all. Avoid
L
Louis
12/12/22
The answer was strong and convincingly.
The answer was strong, direct and convincingly. Is was not the recurrent ambiguous response as it is happening in other options inducing customer to mistakes. Totally satisfied.
L
Louis
12/12/22
The answer was strong and convincingly.
The answer was strong, direct and convincingly. Is was not the recurrent ambiguous response as it is happening in other options inducing customer to mistakes. Totally satisfied.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].