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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 5911-5920 out of 10049

D

DW

01/20/23

5 out of 5

Start up business, good machine to use so far

New to Sumup and so far it has been a very good service. I was able to get set up quick enough with a ipad, card machine and technical support. Low interest rates and quick response from the customer service team. I am happy with Sum up. This is a great alternative when just starting up a business.

AM

Andries Middelkoop

01/19/23

5 out of 5

Extremly friendly and professional…

Extremly friendly and professional staff.

AA

Alexandre Adjiman

01/17/23

5 out of 5

Simple rapide sûr

Date of experience: January 17, 2023

AO

administrateur Opt'in GTA

01/17/23

5 out of 5

Service au top

Date of experience: January 17, 2023

SS

Stefan Specks

01/17/23

5 out of 5

Very easy solution to receice card…

Very easy solution to receice card payments- top!

VP

Vito Pesce

01/17/23

5 out of 5

Problem Resolution

Sumup staff respond to problems very quickly and imp-lement resolutions withn a day to my experience.

MY

Mrs Yasmin

01/16/23

5 out of 5

Had problem with sum up…

Had problem with sum up transactions.Called help desk very quickly resolved my problem.

IA

Ibrahim Ahmadi

01/16/23

5 out of 5

Very experienced

Thank you for amazing support

TS

Thomas Scurr

01/15/23

1 out of 5

Absolutely disgusting service

Absolutely disgusting service. No real people as they use advanced bots. Only place that doesn't use the faster payments system. Takes 5 days sometimes to get money sent from one of our accounts to theirs. Impossible to plan for paying suppliers or anything. Impossible to speak to anyone with any common sense. Every single time we transfer cash into our account there is a problem or causes fraud alerts at the other end. Totally useless currently holding £5k of our cash to ransom.

TS

Thomas Scurr

01/15/23

1 out of 5

Absolutely disgusting service

Absolutely disgusting service. No real people as they use advanced bots. Only place that doesn't use the faster payments system. Takes 5 days sometimes to get money sent from one of our accounts to theirs. Impossible to plan for paying suppliers or anything. Impossible to speak to anyone with any common sense. Every single time we transfer cash into our account there is a problem or causes fraud alerts at the other end. Totally useless currently holding £5k of our cash to ransom.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].