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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 5891-5900 out of 10049

G

geraldine

01/25/23

1 out of 5

Slow slow slow reaction in fraud

Looks like this company isn't in any hurry getting back to customers that have been a victim of fraud

HC

Helios Centre

01/25/23

2 out of 5

Forth time card reader needs replacing

Fourth time the 3G+ reader needs replacing. Battery drops within minutes of disconecting charger and then power cycles turning on and off so cannot be used. Often cycles even when plugged in. Sumup say they wont replace it again. Update: they have now replaced it again without charging.

DE

David Evans

01/24/23

1 out of 5

Sum up is not a good company and they…

Sum up is not a good company and they have a bad habit of seizing your money. They keep auditing you disrupting the flow of business. I sent them all the required information 33 days ago. There is no excuse to have my funds withheld when you immediately received the information that you requested. Also on Facebook reviews there was a lot of complaints about this issue in the comments by many clients and I see that it has been deleted and comments has been turned off.

DE

David Evans

01/24/23

1 out of 5

Sum up is not a good company and they…

Sum up is not a good company and they have a bad habit of seizing your money. They keep auditing you disrupting the flow of business. I sent them all the required information 33 days ago. There is no excuse to have my funds withheld when you immediately received the information that you requested. Also on Facebook reviews there was a lot of complaints about this issue in the comments by many clients and I see that it has been deleted and comments has been turned off.

PT

paul thompson

01/24/23

1 out of 5

It's 3 days to get YOUR MONEY

They tell you it's next day if you transfer to your business account then when transfer to your bank account it's pending for up to 3 days ... Don't be lied too because it's cheap

PT

paul thompson

01/24/23

1 out of 5

It's 3 days to get YOUR MONEY

They tell you it's next day if you transfer to your business account then when transfer to your bank account it's pending for up to 3 days ... Don't be lied too because it's cheap

TW

Terry Wildey

01/24/23

4 out of 5

Support is very good

Support is very good. Online portal tells you everything you need to know and is updated instantly with each transaction. If you want print outs the mobile 3g with printer is perfect for the job. If you take under £2500 on cards this is the way to go, I was paying £32pm for rental alone before SumUp now no rental and charges are around £10 up so win win.

KB

Ken Bearce

01/24/23

5 out of 5

Sum up is a very handy and dependable…

Sum up is a very handy and dependable invoicing tool.

OB

Oneil Brown

01/23/23

5 out of 5

I like the fact that they sort issues…

I like the fact that they sort issues out quite quickly, that makes life easier.

C

cathleenrussell

01/23/23

1 out of 5

Extremely disatisfied

I’ve connected them several times and they’ve not responded once. Purchased machine last September and still not up and working. Lost hundreds in sales because of this

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].