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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 5551-5560 out of 10049

MD

Mark Doyle

06/14/23

5 out of 5

Essential business service

Sumup is as convenient as it gets. I don't know why there are negative reviews, I've never had a single issue in the several years I've been with them, I can only assume some people simply don't know what they are doing!

M

michael

06/14/23

5 out of 5

SumUp is a great money-maker for our…

SumUp is a great money-maker for our small business. Our takings have doubled now that we can take card payments. The fees are only so small that we don't even notice them with all the extra sales. Highly Recommend.

JH

Jeremy Hargreaves

06/13/23

4 out of 5

A really useful tool for a mobile…

A really useful tool for a mobile business when cash isn't available or being carried by the customer. Easy to set up with very little cost. A very competative charge and useful business tools with full back up. On the down side. The hand held display is difficult to read when being used outside in a market situation particularly on a bright day and the 3g isn't always the best signal.

JG

Jack Gott

06/11/23

5 out of 5

Top way to receive payment for the good…

Top way to receive payment for the good we sell. Thank you Sumup

LS

Leigh Smith

06/11/23

5 out of 5

Best decision to use Sumup.

Will never regret having Sumup. We are a small not for profit community group who were missing out at our fundraising events because some people just do not carry cash. Sumup has stopped all that. A reliable tool, has never failed & the excuse of 'I don't carry cash' doesn't work anymore.

PB

paula Bryce

06/10/23

4 out of 5

Cash less

Not all people carry cash to small kids events . I was the only person with SumUp so got a lot more trade than others .

P

Paul

06/10/23

1 out of 5

Do not use

Update... you also decide to let me know publicly on here that you have cancelled my account but for a week you been saying just get a passport....very professional lol i leave a bad review and you cancel my account and id alteady said id never use you again. Please every one if your thinking about using this company then dont. Do not use, after 5 years they have stopped me using card machine with no notice. They are asking for I'd but I don't drive a d not got passport. I opened new ...

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RL

Ruben Lopez

06/10/23

1 out of 5

Thieves

They blocked my account for no reason and keep my money 700£, I already put a complaint in the London Court for stole my money, the customer service isn’t exist, so I’m waiting for the UK Justice. Merchant ID: MCYAAVR9 Answer for SumUp: Sorry but your representatives haven’t contacted me to assist me to receive any outstanding funds, they only tell me that my money will be in hold for 2 months… so I already put a complaint against you for keep my money illegally, regards.

DC

Dale Chapman

06/10/23

1 out of 5

Zero Support on a product that works intermittently at best

I just bought and used 36 Sumup Solos for a festival and had endless issues, outages, and when the machines completely stopped working festival-wide, there is no way to contact them. Even the chatbot (always a bad sign in itself that they can't even be bothered to staff a live chat) said "sorry it looks like you need to speak to a person" and then, just like the sumup devices themselves, stopped working. I tried calling and couldn't speak to a person, and I emailed and they couldn't help by ...

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DJ

Darren jones

06/10/23

5 out of 5

Have been using sumup for a couple of…

Have been using sumup for a couple of years now. I find them a the equipment fantastic payments normally in bank within 24hrs

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].