
SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 5551-5560 out of 10049
MD
Mark Doyle
06/14/23
Essential business service
Sumup is as convenient as it gets. I don't know why there are negative reviews, I've never had a single issue in the several years I've been with them, I can only assume some people simply don't know what they are doing!
M
michael
06/14/23
SumUp is a great money-maker for our…
SumUp is a great money-maker for our small business. Our takings have doubled now that we can take card payments. The fees are only so small that we don't even notice them with all the extra sales. Highly Recommend.
JH
Jeremy Hargreaves
06/13/23
A really useful tool for a mobile…
A really useful tool for a mobile business when cash isn't available or being carried by the customer. Easy to set up with very little cost. A very competative charge and useful business tools with full back up. On the down side. The hand held display is difficult to read when being used outside in a market situation particularly on a bright day and the 3g isn't always the best signal.
JG
Jack Gott
06/11/23
Top way to receive payment for the good…
Top way to receive payment for the good we sell. Thank you Sumup
LS
Leigh Smith
06/11/23
Best decision to use Sumup.
Will never regret having Sumup. We are a small not for profit community group who were missing out at our fundraising events because some people just do not carry cash. Sumup has stopped all that. A reliable tool, has never failed & the excuse of 'I don't carry cash' doesn't work anymore.
PB
paula Bryce
06/10/23
Cash less
Not all people carry cash to small kids events . I was the only person with SumUp so got a lot more trade than others .
P
Paul
06/10/23
Do not use
Update... you also decide to let me know publicly on here that you have cancelled my account but for a week you been saying just get a passport....very professional lol i leave a bad review and you cancel my account and id alteady said id never use you again. Please every one if your thinking about using this company then dont. Do not use, after 5 years they have stopped me using card machine with no notice. They are asking for I'd but I don't drive a d not got passport. I opened new ...
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RL
Ruben Lopez
06/10/23
Thieves
They blocked my account for no reason and keep my money 700£, I already put a complaint in the London Court for stole my money, the customer service isn’t exist, so I’m waiting for the UK Justice. Merchant ID: MCYAAVR9 Answer for SumUp: Sorry but your representatives haven’t contacted me to assist me to receive any outstanding funds, they only tell me that my money will be in hold for 2 months… so I already put a complaint against you for keep my money illegally, regards.
DC
Dale Chapman
06/10/23
Zero Support on a product that works intermittently at best
I just bought and used 36 Sumup Solos for a festival and had endless issues, outages, and when the machines completely stopped working festival-wide, there is no way to contact them. Even the chatbot (always a bad sign in itself that they can't even be bothered to staff a live chat) said "sorry it looks like you need to speak to a person" and then, just like the sumup devices themselves, stopped working. I tried calling and couldn't speak to a person, and I emailed and they couldn't help by ...
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DJ
Darren jones
06/10/23
Have been using sumup for a couple of…
Have been using sumup for a couple of years now. I find them a the equipment fantastic payments normally in bank within 24hrs
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].