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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 5251-5260 out of 10049

RS

Richard Stebbing

09/26/23

3 out of 5

Works very well but very

Works very well but very, very expensive! 0.5% would be fair but I am paying £6 for some customers transactions which is exorbitant!

T

trulou

09/26/23

3 out of 5

Great when it wants to work

Date of experience: September 26, 2023

RS

Richard Stebbing

09/26/23

3 out of 5

Works very well but very

Works very well but very, very expensive! 0.5% would be fair but I am paying £6 for some customers transactions which is exorbitant!

ET

Elizabeth Thomsett

09/26/23

5 out of 5

Brilliant.

Brilliant. Easy to use. Low fees. Free online shop! Very good customer service.

RM

Rachael Mills

09/26/23

5 out of 5

Brilliant machine never fails as long…

Brilliant machine never fails as long as you get signal you cab take cash

K

KEITH

09/25/23

4 out of 5

Look you always get paid

Look you always get paid. It just takes far too long for your monies to reach your account

C

customer

09/25/23

5 out of 5

No No

Why do you need to have a comment?

MS

Me steven Hill

09/25/23

1 out of 5

Another day another 30+ attempts to…

Another day another 30+ attempts to take my money, no help from SumUp they can’t or won’t help at all. Disappointed to say the least one of these attempts to take my money was successful yesterday using old card details, how is this possible.

JC

Julie Copestake

09/25/23

5 out of 5

Love Sum Up very easy to set up and…

Love Sum Up very easy to set up and use. Love the fact that you aren't tied in with a contract!

GF

Gemma Fenn

09/25/23

1 out of 5

Really disappointed and wouldn’t recommend

Really disappointed and wouldn’t recommend. We purchased a Solo for when we do events. The events we do are during the summer and Christmas time. The machine lasted one summer and when we went to use again it would not hold its charge and only worked plugged in which didn’t help as we do events outside etc. We contacted customer services and they sent replacement. The replacement lasted one season and when we went to use again it had a message stating we had to contact t C/S for ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].