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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 5061-5070 out of 10049

TY

tomi yam

11/09/23

1 out of 5

The charge rate is the highest in the…

The charge rate is the highest in the market and changes the rate without notice

PF

Paul Farrell

11/08/23

5 out of 5

I’ve had sum up for years now & it is…

I’ve had sum up for years now & it is always improving as technology improves. Very user friendly & payments are quick and efficient. Totally stress free tool for my taxi business

MA

Michael Asslanian

11/08/23

1 out of 5

This really is a shocking company

This really is a shocking company. After being with them for 4 years they started to play around with our business. The blocked (restricted) our account then unblocked then blocked again. Then apologised for what they have done then they terminated our account less than 24 hours later. Shocking customer service majority of the time get transferred to India for which they are clueless and do not know what they are doing. At 1.69% per transaction they should do more for their customers. I ...

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SB

Sachin Bakshi

11/08/23

5 out of 5

Best Card Reader Company for small…

Best Card Reader Company for small merchants. Thank you SumUp !!

MA

Michael Asslanian

11/08/23

1 out of 5

This really is a shocking company

This really is a shocking company. After being with them for 4 years they started to play around with our business. The blocked (restricted) our account then unblocked then blocked again. Then apologised for what they have done then they terminated our account less than 24 hours later. Shocking customer service majority of the time get transferred to India for which they are clueless and do not know what they are doing. At 1.69% per transaction they should do more for their customers. I ...

Read more

MR

MR. RICHARD ALLEN

11/08/23

5 out of 5

Everything !

Date of experience: November 08, 2023

MA

Mohammad Ajaz

11/08/23

5 out of 5

Great service

Great service , payment on time.

W

wesley

11/08/23

5 out of 5

Easy to use and money goes into your…

Easy to use and money goes into your bussiness account the next day which you can withdraw easily

M

Martin

11/08/23

5 out of 5

As an independent shop owner I'm very…

As an independent shop owner I'm very pleased with SumUp's management of their accounts. We use their card machine as well as their POS. They are proactively looking with us for improved solutions and better rates.

ST

Simon Talbot

11/08/23

5 out of 5

The service

Date of experience: November 08, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].