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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 5071-5080 out of 10049

TP

Terry Poston

11/07/23

5 out of 5

Easy way to transfer money without…

Easy way to transfer money without having problems

OE

Osasu Eguavoen

11/07/23

5 out of 5

Sumup has been great very reliable…

Sumup has been great very reliable service and quick remittance of payments. Special thanks to Wahid Khan for his great customer support. 👍 thanks

K

Kym

11/07/23

1 out of 5

Not responding to fraud

Please can you help me, I am waiting for a payment of £221 to clear because I used sumup to make a purchase on PriceShooter and I found out that PriceShooter is a scam so I have requested a refund but now I'm receiving advanced payment fees from sum up for a fridge freezer that I will never receive. No customer service at all. I am just a mum who was trying to buy a new fridge freezer for my kids.

K

Kym

11/07/23

1 out of 5

Not responding to fraud

Please can you help me, I am waiting for a payment of £221 to clear because I used sumup to make a purchase on PriceShooter and I found out that PriceShooter is a scam so I have requested a refund but now I'm receiving advanced payment fees from sum up for a fridge freezer that I will never receive. No customer service at all. I am just a mum who was trying to buy a new fridge freezer for my kids.

D

D.Ceelen

11/06/23

5 out of 5

I had a probleem with my credit card.

I had a probleem with my credit card. There was a payment done, not by me. The helpdesk was great.

VI

Vasile Ignat

11/06/23

5 out of 5

The best app

Easy to use. Very good service

MA

majid Ali

11/04/23

4 out of 5

very good

I have been using the sum-up for almost 5 years. no issues till now. I'll be happy if the commission goes down a bit but it's very reliable.

JR

Joanna R Lloyd

11/04/23

4 out of 5

My problems were solved but it took a…

My problems were solved but it took a while. 3 consecutive replacement sum up solo machines were supplied quite quickly, each one going wrong. The fact that they are unreliable is a big problem. I eventually returned the final solo and bought a 3G sum up from Amazon. That machine does seem reliable.

PW

Penny Williams

11/04/23

5 out of 5

Life saver to take card payments without hassel

I bought a sum up last year when I urgently needed to be able to take payments for an up coming market. Set up was a breeze, and I use it now every few months with no hassle at all. Trusty part of my market kit. Easy app set up, with quick payouts and ability to give customers e-receipts. Also lovely that Ian a Director at sum up popped into the shop today to get some feedback today - nice touch.

EW

Emma Welsh

11/03/23

5 out of 5

Best option for small businesses

For My small business my sum up card reader has been better than any other card reader I've had. It's easy to use reliable and convenient. Perfect for use at my workshop and ideal for external events. I regularly recommend sum up to my friends. Brilliant service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].