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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 431-440 out of 10049

TW

Tref Williams

09/12/24

1 out of 5

Sumup should be Sum down! Let's see the sudden positive responses from Adam, Hamza and the other one. They work way too hard.

16/09/2024 Update. Well looks like they given Adam, Hamza and the other one days off finally. As none of there 5 star comments have these names!! Did wonder as according to Sum up, these 3 staff jetting around the UK fixing peoples systems, many in same day. Even if the customers all in same town it would be hard to give that 5 star quality service" The company jet must need a rest as well. Also Trustpilot need to review not just that but the fact that apart from these 3 staff running ...

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BM

Bilal Mohamed

09/11/24

4 out of 5

It’s so quick

It’s so quick

VY

Victor Young

09/11/24

5 out of 5

Great company

Great company , brilliant service. I love it

YH

Yadisbel Hidalgo

09/11/24

5 out of 5

Good good i like

Good good i like

T

Tas

09/11/24

5 out of 5

Aadam has been very helpful and…

Aadam has been very helpful and professional.

M

Mary

09/11/24

5 out of 5

Aadam was friendly and helpful without delay

Aadam provided me with a smart new card reader and introduced me to Sumup One which is saving my organisation money on transaction charges. Friendly and helpful and there to resolve problems instantly

FS

fazzy S

09/11/24

5 out of 5

I have been using SumUp for over 4…

I have been using SumUp for over 4 years and I’m very happy with the overall experience and it’s very helpful to have Akshay Puri as my relationship manager.

MM

Maeva Mongey

09/11/24

5 out of 5

Service client au top

Date of experience: September 11, 2024

S

Shaz

09/11/24

1 out of 5

Please don’t use there service

Please don’t use there service, you will loose money and the response time is only about 2 weeks. Money had gone out of my account because a customer decided to ring his bank and ask for the refund so he got his money back which was done wrongfully but I spoke to sum up and explained everything which was in July and still haven’t received my money back also my card was used fraudulently online I emailed them and still haven’t received anything back that has been over 3 months now This ...

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JN

Jadvyga Nicolas

09/11/24

5 out of 5

Akshay was very helpful and came in…

Akshay was very helpful and came in offered us a replacement air device for our damaged one and was really polite and professional. Always enjoyed working with SumUp.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].