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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 3671-3680 out of 10049

FT

Flavia Tenywa

12/15/23

5 out of 5

Sumup App is very user friendly

Sumup App is very user friendly. Money payments are made on time.

DN

Donatus Nvene

12/15/23

5 out of 5

Simple to use

Date of experience: December 15, 2023

S

Steph

12/15/23

1 out of 5

Appalling customer service

Card readers stopped working, after a phone call I found it that it was due to the account being registered with an email address that no longer works (entirely my fault) however three days, three phone calls, and zero progress to sort the issue. Meanwhile a small charity is unable to take card payments a week before Christmas. Call centre staff simply read from a script and cannot give any actual help. Refusal to put me through to the relevant department, refusal to give any timeframe on ...

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NG

Nigel Gregory

12/15/23

5 out of 5

Easy to use

Easy to use, complete control over all income and expenditure.

MN

Muhammad Naseer

12/15/23

5 out of 5

Very easy and quick

Date of experience: December 15, 2023

DG

Danielle Gill

12/15/23

2 out of 5

Response time is too slow

My query was resolved but it took so long for them to get back to me.

DG

Danielle Gill

12/15/23

2 out of 5

Response time is too slow

My query was resolved but it took so long for them to get back to me.

C

customer

12/15/23

5 out of 5

👍👍👍 I am happy with service

Date of experience: December 15, 2023

MD

Mr Dana Majed

12/15/23

5 out of 5

Very helpful

Very helpful, easy to use not complicated

MW

Maureen Walllace

12/15/23

5 out of 5

Sumup is so brilliant for my small…

Sumup is so brilliant for my small business and it understands my needs . Thank you and keep up the good work

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].