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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 311-320 out of 10049

EC

Elliot C

09/26/24

5 out of 5

Akshay was really helpful and…

Akshay was really helpful and personable, he came in to the shop all the way from Twickenham (poor bloke), he introduced there offered services we might not have known about and upgraded our systems.

C

Cata

09/26/24

5 out of 5

Adam was very friendly

Adam was very friendly, greeted me with a smile and answered all my questions!

YP

Y P

09/26/24

5 out of 5

Met with Akshay today for a short…

Met with Akshay today for a short visit, he was very friendly and professional and offered me a free charging station since we did not have one. Would be lovely to see him again next time!

SK

Sunil Khadka

09/26/24

5 out of 5

Akshay was brilliant with his…

Akshay was brilliant with his introduction and offered to replace my faulty devices and is currently in the processing of providing me a better more tailored quote in order to collate all my card transaction onto one provider. Great meeting and highly recommend SumUp as a company to work with.

CG

Cuma Gezen

09/26/24

5 out of 5

Hamza helped lower our fees today and…

Hamza helped lower our fees today and helped navigate options for our other business. Excellent service.

SL

Samantha Louise WHITTLE

09/26/24

5 out of 5

Lee has helped with lowering fees also…

Lee has helped with lowering fees also helped with a new machine

SW

Seckin was

09/26/24

5 out of 5

The best customer Service we have…

The best customer Service we have receıved from Hamza. Great.

M

Mohammad

09/26/24

1 out of 5

Not good for small bussiness

Withholding 5k in my payments with no reason why . Numerous times,Emailed & messaged, called them to no avail just keep getting computer generated messages saying were looking into this . Over 4 weeks payments not payed out . Worst customer service ever. Not good service for small bussiness. Shop around before signing up to sum up. Several companies out there with better rates

NE

Naz Emre

09/26/24

5 out of 5

We like to give a shout out to Hamza…

We like to give a shout out to Hamza for a fantastic service. He replaced our old device and upgraded us to the solo. Further, he demoed the full product range.

BÖ

Berke Öztürk

09/26/24

5 out of 5

Customer servıce from Hamza was truly…

Customer servıce from Hamza was truly great. We reconfıgured our devıces, set up tap to pay. Really happy to have a local manager.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].