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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2931-2940 out of 10049

TK

Thomas Kaminski

01/02/24

5 out of 5

Top Handling!

Date of experience: January 02, 2024

S

Sarah

01/02/24

5 out of 5

Absolutely fantastic customer services

Absolutely fantastic customer services. Can’t thank them enough. Quick and efficient not to mention very patient.

YC

Yunus Chowdhury

01/02/24

5 out of 5

esy to use and safe and definitely good1

Date of experience: January 02, 2024

MG

Marin Gheorghita

01/02/24

5 out of 5

Good service

Date of experience: January 02, 2024

MS

Muhammad Shahraz Awan

01/02/24

5 out of 5

Very reliable and easy to use.you can…

Very reliable and easy to use.you can trust

ES

Emma Sykes

01/02/24

1 out of 5

AVOID SUMUP YOUR MONEY IS NOT…

AVOID SUMUP YOUR MONEY IS NOT PROTECTED!!!! I usually don’t complain but I was scammed on the 2nd January 2024. The scammers that rung me managed to breach Sumups security and STEAL just short of £5000 out of my bank that I trusted sumup to protect. As you can imagine I contacted sumup straight away and after being passed pillar to post for 8 weeks they have been absolutely NO HELP. It says on their website they will give a refund unless it is fraudulent on my behalf (which it isn’t) when ...

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MS

Mr Stephen Woodcock

01/02/24

5 out of 5

Easy to use

Easy to use and fast payouts

TS

The SHERIFF

01/02/24

1 out of 5

I was sold an incorrect card reader

I was sold an incorrect card reader, had to buy another one to replace the one that was incorrect. Royal Mail collected my wrong card reader on Saturday 18th November and I have still not had the money returned to my account. Every time I phone (4 times now) nothing happens, they tell me they’ll send an email to the relevant department with high importance. Wouldn’t be so bad, but they’re quick to take the money off for themselves. Disgusted at this point

KH

Kay Howell

01/02/24

1 out of 5

Extremely disappointing

I purchased the sum up POS system 3 months ago and I’m still not live! The setup is ridiculous, very time consuming and definitely not easy especially as you get no help whatsoever I’ve used SumUp for years but i would not recommend their POS system Extremely disappointed

H

Helen

01/02/24

1 out of 5

Couldn’t get hold of anyone to change…

Couldn’t get hold of anyone to change my phone number and bank acct details. Sun up kept trying to send me a txt to confirm my identity to my old phone number. Which I don’t have so how could I possibly do that. I just kept being redirected to the dash which kept asking me to confirm my indentity. Absolutely dreadful service. Don’t recommend

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].