
SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 2861-2870 out of 10049
DW
Debbie Ward
01/04/24
Beginner query
Very quick and agent was knowledgable, friendly and helpful
GA
Gbolahan Ahmed AGARAWU
01/04/24
Very Reliable and Easy for business
Date of experience: January 04, 2024
JP
Jaroslaw Pelc
01/04/24
Easy transfer
Good experience, fast transfers without delays
AP
Andreas Paraskeva
01/04/24
Excellent service
Excellent service, thank you
PV
Peter van Gaal
01/04/24
Top service
Date of experience: January 04, 2024
JC
Jo Cook
01/04/24
Provided helpful information and…
Provided helpful information and quickly.
LR
Lajos Remus szucs
01/04/24
Absolutely useless,the technical…
Absolutely useless,the technical department doesn't help and systems aren't working most of the time!
LM
Leo Meta
01/04/24
This company is a scam they lured us in…
This company is a scam they lured us in to use their service and a few days later they blocked our account and refused to transfer our money. They do not even answer our emails anymore. On top of our loss, we have to engage a lawyer.
KM
karen marshall
01/04/24
Terrible customer service & dont by the Solo
Terrible customer service. I bought a solo and was previously sent a replacement as it never worked the replacement also was very unreliable and when turned on recently i was told it no longer worked and to contact sumup for a replacement which they failed to honor as it was out of warrently. This device was not damaged and was rarely used as it was unreliable, this appeared to be a system error. I wouldnt recommend purchasing the solo stick to the original cheaper device .
LP
LEN PULLINGER
01/04/24
Trying to communicate via a text chat…
Trying to communicate via a text chat did not work for me. It was a lengthy, meaningless and disjointed communication and I'm not sure what it achieved yet. My solo card reader has failed again and the only email since chat line complaint has been to query my house number, which there isn't. I will contact via email to follow up when I have time to concentrate on the issue.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].