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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2861-2870 out of 10049

DW

Debbie Ward

01/04/24

5 out of 5

Beginner query

Very quick and agent was knowledgable, friendly and helpful

GA

Gbolahan Ahmed AGARAWU

01/04/24

5 out of 5

Very Reliable and Easy for business

Date of experience: January 04, 2024

JP

Jaroslaw Pelc

01/04/24

5 out of 5

Easy transfer

Good experience, fast transfers without delays

AP

Andreas Paraskeva

01/04/24

5 out of 5

Excellent service

Excellent service, thank you

PV

Peter van Gaal

01/04/24

5 out of 5

Top service

Date of experience: January 04, 2024

JC

Jo Cook

01/04/24

5 out of 5

Provided helpful information and…

Provided helpful information and quickly.

LR

Lajos Remus szucs

01/04/24

1 out of 5

Absolutely useless,the technical…

Absolutely useless,the technical department doesn't help and systems aren't working most of the time!

LM

Leo Meta

01/04/24

1 out of 5

This company is a scam they lured us in…

This company is a scam they lured us in to use their service and a few days later they blocked our account and refused to transfer our money. They do not even answer our emails anymore. On top of our loss, we have to engage a lawyer.

KM

karen marshall

01/04/24

1 out of 5

Terrible customer service & dont by the Solo

Terrible customer service. I bought a solo and was previously sent a replacement as it never worked the replacement also was very unreliable and when turned on recently i was told it no longer worked and to contact sumup for a replacement which they failed to honor as it was out of warrently. This device was not damaged and was rarely used as it was unreliable, this appeared to be a system error. I wouldnt recommend purchasing the solo stick to the original cheaper device .

LP

LEN PULLINGER

01/04/24

1 out of 5

Trying to communicate via a text chat…

Trying to communicate via a text chat did not work for me. It was a lengthy, meaningless and disjointed communication and I'm not sure what it achieved yet. My solo card reader has failed again and the only email since chat line complaint has been to query my house number, which there isn't. I will contact via email to follow up when I have time to concentrate on the issue.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].