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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2671-2680 out of 10049

MD

MATTIA DI TULLIO

01/13/24

5 out of 5

Efficienza e trasparenza

Date of experience: January 13, 2024

DE

Daniel Enrique Ortiz Toro

01/13/24

5 out of 5

Excellent app business

Date of experience: January 13, 2024

JW

Jay w

01/13/24

5 out of 5

Always done me well

Always done me well. Payments received by app, payments sent to our bank account with no issues and having access to be able to build a little web store it’s just great thank you Sumup thank you.

PM

Patrick Montague

01/12/24

1 out of 5

Appalling support

Appalling support. It took almost two months for SumUp support to respond to a simple subscription query. The response was straightforward but it took me 5 attempts contacting the team on their Chat portal and an email, to elicit a response. Simply not good enough for a product that deals with finance.

JB

JOHN BRENNAN

01/12/24

1 out of 5

Not happy with your attitude

Date of experience: January 12, 2024

N

Nick

01/12/24

1 out of 5

Absolute disgusting service!

Absolute disgusting service!! Had my account a few months and was working fine then all of a sudden without any warning have terminated it. I have funds in the account! What happens to that!!! Emailed with no response! WOULD NOT RECOMMEND!! UNLESS YOU WANT YOUR MONEY STOLEN!!!

JS

John Simkin

01/12/24

5 out of 5

We have been using Sumup for 6 months…

We have been using Sumup for 6 months now, taking payments in our coffee shop. It has been great, and any problems we have encountered have been sorted out fast over the phone. highly recommend!

DK

DG Kim

01/12/24

3 out of 5

They can’t even fix a simple issue.

They can’t even fix a simple issue. Chatting agent told me to call and calling agent told me to email. Kidding me?? And the issue is not solved yet. Just let me discount my things! Am I requesting too much to my POS? -They just added the discount button(19/01). They should’ve done that earlier but still glad to see they added it. I’ll add 2 more stars for that.

TS

Tuc shop spc

01/12/24

5 out of 5

Couldn’t be better

Date of experience: January 12, 2024

CP

Carlos Pereira Da Silva

01/12/24

5 out of 5

Is the best machine

Date of experience: January 12, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].