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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2591-2600 out of 10049

MD

master digger

01/21/24

5 out of 5

Never have any problems whatsoever

Date of experience: January 21, 2024

MM

Mr Marek Ferenc

01/21/24

5 out of 5

Great app

Very good when I got Internet Maybe that's help if working offline

JB

James Boylan

01/21/24

5 out of 5

No problem with the current system

Date of experience: January 21, 2024

JU

JAYNE USHER

01/21/24

5 out of 5

been on this 3 years now.

been on this 3 years now. works very well for my business

JL

Jamahl Liburd

01/20/24

5 out of 5

Does what it's suppose to

Date of experience: January 20, 2024

EY

Elaine Yorks

01/20/24

5 out of 5

So easy to use

Date of experience: January 20, 2024

V

Victorita-Georgiana

01/20/24

5 out of 5

Unda shun danke fur alles

Perfect!ales gud .

DM

David McDowell

01/20/24

1 out of 5

Very poor contact centre service

Very poor contact centre service. Registration impossible because iPhone app download installation defaults to a long defunct email address which cannot be corrected.

AK

Ajaib Khan

01/19/24

5 out of 5

Exellent

Exellent there was no.problem for transferring

KR

Kastien Radwan

01/19/24

1 out of 5

Warning: My Unfortunate Experience with SumUp

Beware of engaging with SumUp, as my experience with the company has been overwhelmingly negative. Their customer service is shockingly poor, marked by unhelpful responses and lengthy wait times. Technical glitches abound, causing delays and errors in transactions that seriously impede business operations. SumUp arbitrarily holds funds without clear justification, complicates the refund process, and offers a limited range of payment options, potentially alienating customers. Hidden fees and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].