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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2291-2300 out of 10049

E

ExEmployee

02/19/24

1 out of 5

Transfer missing, agents keep cutting you off on chat

Another negative review and seems like by the things have been going, I will have to be writing a new one every week! Just had a transfer made to me - instant transfer. The person who sent the money is a regular and funds always appear in my account immediately. Not this time! Contacted chat and 1) apparently it takes 2-3 business Days for INSTANT transfer to come in suddenly and 2) once again agent just closes the chat without any solution 3) started a new chat and got the same agent, he ...

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M

Michael

02/19/24

5 out of 5

Good user friendly app

Date of experience: February 19, 2024

HS

Hannah Shales

02/19/24

1 out of 5

Complicated with no help from support

I am tech savy but I have currently spent nearly 5 hours setting up an account. It is the most complicated process I have ever known; system bugs combined with support staff who do not have a clue and just advise to 'keep waiting'. I just want a card reader! 1. 'Failed pre authorisation' on the phone call despite there being no authorisation questions before being transferred to an agent. 2. Verification code sent to my mobile but the website did not populate a box for to enter a ...

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PH

Patrick Higgins

02/19/24

5 out of 5

Quick and simple

Date of experience: February 19, 2024

T

Teresa

02/19/24

5 out of 5

Straight forward and uncomplicated

Date of experience: February 19, 2024

BS

Balkar Singh

02/19/24

5 out of 5

Useful for businesses

Date of experience: February 19, 2024

DB

Danielle Bush

02/19/24

5 out of 5

Highly recommend

Sum Up is so simple to use, from sales to transfer of funds at the end. I highly recommend them. Priceless for when I do a stall with my business.

UK

Urvashi Kapadia

02/19/24

5 out of 5

User friendly.

Date of experience: February 19, 2024

T

Tony

02/19/24

5 out of 5

Excellent service

Excellent service. Fast pay outs

BD

Bonny Duru

02/19/24

5 out of 5

Everything about sumup is fantastic

Date of experience: February 19, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].