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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2281-2290 out of 10049

IK

ioannis Kiourtsidis

02/20/24

5 out of 5

Super Service

Date of experience: February 20, 2024

AD

Alain Duchossois

02/20/24

5 out of 5

Facile pratique

Date of experience: February 20, 2024

A

Amandine

02/20/24

5 out of 5

Très pratique

Très pratique. Simple.

S

Stu

02/20/24

5 out of 5

Very good machine & app

Date of experience: February 20, 2024

UM

Usman Mir

02/20/24

5 out of 5

Great

Great, very quick and convenient

A

Arfan

02/20/24

5 out of 5

Very good machine

Date of experience: February 20, 2024

GC

Gary COTTINGTON

02/20/24

5 out of 5

Staff very helpful when u ring for them…

Staff very helpful when u ring for them up and sorted a rew things out for

N

Natalie

02/20/24

1 out of 5

Watch out! Just after my warranty expired the…

Just after my warranty expired the device blocked itself apparently for not being used enough and Sumup are unable to unblock. Customer Services say the only answer is for me to buy a new device. When it is just over a year old - shocking.

P

Pete

02/20/24

1 out of 5

Just be aware that after your warranty…

Just be aware that after your warranty expires your device will block itself for no reason and you won’t be able to unblock it again. And the only answer you will get from customer service will be „get on our website and buy yourself a new one”

C

Colin

02/20/24

1 out of 5

I am a consumer

I am a consumer. I cannot find any way to contact sumup. I made a transaction yesterday and an hour or so later i got an email from sumup with a receipt. Now, i didnt give any details to the seller whatsoever, so how did sumup, as a third party, get my personal details? Been asked to provide more details or they'll delete my review. Don't know what other details i can provide seeing as they had my details or obtained upon purchase, ie the receipt they sent. If they don't know who the seller ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].