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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2151-2160 out of 10049

RS

RICHARD S DUPUPET

03/07/24

1 out of 5

Buy a new one buy a new one

This system is not the best for a business who wants to develop quiet fast there is update during the day so sometimes i lost customers due to the slow process of the update of the system , now i move abroad and set up a new business and i thought i could take my machine with me as sum up existing in France as well , but i have been told i need to buy a new one as its a different currency , but i can tell you the machine is the same but business is business they want you to buy a new one . ...

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Alina Diana Dinu

03/07/24

1 out of 5

Unreliable, you will lose customers and money!

I have a remote event right now and people are not able to pay via QR code that I generated. I went on the customer support chat, I called an hour and a half later, all I was told is the technical team is working on it. Is it really? Who knows, as there is no update, nobody who knows anything? Meanwhile, there's been more than 2hrs and a half since customers tried but couldn't pay, I am losing customers and money and there is no update, no information whatsoever. This is absolutely ...

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M

MUHAMMAD

03/07/24

5 out of 5

I like to use sumup in my business

I like to use sumup in my business. Very easy and convenient for me.

JM

Joanna Minskip

03/06/24

5 out of 5

Great system

Date of experience: March 06, 2024

HA

Hasanat Abul

03/06/24

5 out of 5

Yes it's great to work

Yes it's great to work

L

Lee

03/06/24

2 out of 5

Pointless Agents

Decent website, decent app, good terminals. Customer service, appalling. Sorry but the agents haven't a clue how to help with issues, it's obvious they just read from a script. Business card stops working and there solution if for you to figure it out yourself via the app, brilliant! So once there is a problem, your account becomes unusable and you're just left to accept it. Look to Revolut before you look to Sum Up

L

Lee

03/06/24

2 out of 5

Pointless Agents

Decent website, decent app, good terminals. Customer service, appalling. Sorry but the agents haven't a clue how to help with issues, it's obvious they just read from a script. Business card stops working and there solution if for you to figure it out yourself via the app, brilliant! So once there is a problem, your account becomes unusable and you're just left to accept it. Look to Revolut before you look to Sum Up

MM

Mohamad Moniruzzaman

03/06/24

5 out of 5

Easy and very quick

Easy and very quick

RR

Rafig Rzayev

03/06/24

5 out of 5

Useful

Loved this app

EG

enderatenna gedara mohamed

03/06/24

5 out of 5

Prompt transactions.convenient

Date of experience: March 06, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].