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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 201-210 out of 10049

M

Mamun

10/14/24

5 out of 5

Thank you for coming to my store

Thank you for coming to my store. Mahcine broken, but Adam was able to replace for a new one. Really nice for my business to have Mr Adam as manager

C

ceekle

10/14/24

5 out of 5

Great service from Hamza

Great service from Hamza. Thank you for the dee restructure.

TO

Thomas o sullivan

10/13/24

4 out of 5

Easy to use the app

Easy to use the app

PD

Paula Dartnell

10/13/24

5 out of 5

Easy way to get the money

Easy way to get the money

FR

Frank Ryan

10/13/24

5 out of 5

Easy to deal with

Easy to deal with

TD

Tim Davies

10/12/24

1 out of 5

Okay until something goes wrong

Okay until something goes wrong, and then you're subjected to some of the worst customer service you'll ever experience. In short, nobody cares about trying to resolve your problem, they say they'll do something and then don't. I have been left with a faulty SOLO machine over one of my busiest trading weekends. Customer service were hopeless and couldn't rectify the problem, so sent a referral to their technical team who are now sending emails asking for information that has already been ...

Read more

MA

Mr Anthony Addy

10/12/24

1 out of 5

SumUp are useless my payments are meant…

SumUp are useless my payments are meant to go into my bank account but they keep paying them to a prepaid card

MA

Mr Anthony Addy

10/12/24

1 out of 5

SumUp are useless my payments are meant…

SumUp are useless my payments are meant to go into my bank account but they keep paying them to a prepaid card

TD

Tim Davies

10/12/24

1 out of 5

Okay until something goes wrong

Okay until something goes wrong, and then you're subjected to some of the worst customer service you'll ever experience. In short, nobody cares about trying to resolve your problem, they say they'll do something and then don't. I have been left with a faulty SOLO machine over one of my busiest trading weekends. Customer service were hopeless and couldn't rectify the problem, so sent a referral to their technical team who are now sending emails asking for information that has already been ...

Read more

CN

Charming Nails

10/11/24

5 out of 5

Aadam provides the best customer…

Aadam provides the best customer service today. He gives me an updated sumup machine. It is so much better than the previous one.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].