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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 191-200 out of 10049

AG

Anastasia Grace

10/15/24

1 out of 5

Considering moving to a different provider

UPD - got a new more human reply and hope to resolve the issue asap. Will update the review once done. Same organisation, changed the person responsible for SumUp machines and got blocked as they need to verify the organisation from scratch. Passport IDs vanished, so far to the data protection. And zero customer care - same replies as to provide 5 different documents which we need to create ourselves (no guidance on the text). An absolute disgrace day one.

SR

Shahriar Rafi

10/15/24

5 out of 5

Our experience dealing with HAMZA was…

Our experience dealing with HAMZA was wonderful. Happy to have him.

AG

Anastasia Grace

10/15/24

1 out of 5

Considering moving to a different provider

UPD - got a new more human reply and hope to resolve the issue asap. Will update the review once done. Same organisation, changed the person responsible for SumUp machines and got blocked as they need to verify the organisation from scratch. Passport IDs vanished, so far to the data protection. And zero customer care - same replies as to provide 5 different documents which we need to create ourselves (no guidance on the text). An absolute disgrace day one.

YN

Yasmin Natt

10/15/24

5 out of 5

We had an honest and open conversation…

We had an honest and open conversation with our rep Hamza. Refreshing and got to understand the full sumup portfolio.

DD

David Doolaeghe

10/15/24

5 out of 5

Amazing online

Amazing online

QA

Quiser Azam

10/15/24

5 out of 5

Very easy to set up

Date of experience: October 15, 2024

GT

George Theodwropoulos

10/15/24

5 out of 5

Legendary Hamza really gave us…

Legendary Hamza really gave us fantastic customer service. Lucky to have him look after us.

YM

Yuwathida McLaughlin

10/15/24

5 out of 5

Lee helped with my SumUp device as it…

Lee helped with my SumUp device as it was losing connection. He also showed me the savings to be made on SumUp one which was a great help. Thank you so much for your time Lee.

JA

Jonathan A Perez Franco

10/14/24

3 out of 5

Very good

Very good, it is an alternative for your business

JA

Jonathan A Perez Franco

10/14/24

3 out of 5

Very good

Very good, it is an alternative for your business

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].