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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1971-1980 out of 10049

KA

kim adele Fuller

03/28/24

5 out of 5

Such good customer service and fair fees

Such good customer service and fair fees

KC

K. Campbell

03/28/24

5 out of 5

Very good service

Very good service

C

customer

03/27/24

1 out of 5

Stopping me getting my money

Stopping me getting my money why they do more checks… all info has been give that they have asked for but yet still asking for more… I have had no access to my money for almost a week now… I am now closing down the account and moving to Lloyds… Waste of time do not follow in my footsteps.

C

customer

03/27/24

1 out of 5

Stopping me getting my money

Stopping me getting my money why they do more checks… all info has been give that they have asked for but yet still asking for more… I have had no access to my money for almost a week now… I am now closing down the account and moving to Lloyds… Waste of time do not follow in my footsteps.

BM

Brian Mansfield

03/27/24

5 out of 5

Easy to use

Easy to use, professional, and most important….. trustworthy!!!!

KK

Kabir Khan

03/27/24

5 out of 5

Very good and cool

Very good and cool

DR

Daniel Renton

03/27/24

5 out of 5

Very easy to use

Very easy to use, really happy with it

JT

Julien Toutain

03/26/24

5 out of 5

Parfait 👍….

Date of experience: March 26, 2024

S

Silvestre

03/26/24

1 out of 5

Very bad

Very bad , I have one card reader equipment that just got blocked, don't know why, can't be unblocked and because is out of the 1 year warranty it can't be free replacement. This is completely useless as it's a security issue so it should be replaced since it can't be unblocked. Contacted customer support and the solution given was to buy a new equipment £40 . Obviously I declined and rather look for new solutions. This is a very bad policy from sumup and they just lost a client

S

Silvestre

03/26/24

1 out of 5

Very bad

Very bad , I have one card reader equipment that just got blocked, don't know why, can't be unblocked and because is out of the 1 year warranty it can't be free replacement. This is completely useless as it's a security issue so it should be replaced since it can't be unblocked. Contacted customer support and the solution given was to buy a new equipment £40 . Obviously I declined and rather look for new solutions. This is a very bad policy from sumup and they just lost a client

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].