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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1921-1930 out of 10049

L

Lee

04/03/24

5 out of 5

Transformed my business and has just…

Transformed my business and has just sped everything up.

A

af

04/03/24

1 out of 5

DONT FALL INTO THE TRAP

We opened a sumup account recently for a registered company in the UK. Without explanation Sumup decided to withhold £15k from us, and to permanantly close our profile. The support team was useless in providing an explanation, other than to cite some unknown security issue. We have no idea where our money is an when or if it will be released....

JC

Jo Cassaboiss

04/02/24

1 out of 5

Abrupt Closure of Account / Profile

i have had an account since August 2023 and use it for charity collections only which many people do. I asked SumUp for help in amending the business name as it was featuring a charity but i use the machine for a collection for a second charity. SumUp immediately closed my profile and will not enter into any communication as to why they have done this. i have a charity collection coming up and cannot use the card machine i have paid for and Sumup will not explain why they have done ...

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AS

Andrei Slipszenko

04/02/24

1 out of 5

Where the F... is my money

For no apparent reason my transactions began going into a bespoke SumUp "Business account" and not my own.. Completely impossible to resolve with the supposed live chat.. absolutely useless

AS

Andrei Slipszenko

04/02/24

1 out of 5

Where the F... is my money

For no apparent reason my transactions began going into a bespoke SumUp "Business account" and not my own.. Completely impossible to resolve with the supposed live chat.. absolutely useless

KH

Kirsty Howes

04/02/24

1 out of 5

Complete waist of money with in one…

Complete waist of money with in one week it said device blocked, payments take longer to go into you account than plus. I wish I’d looked into this more before buying as since speaking to others that have or had this device nobody has anything good to say. Iv been sent a new device as mine blocked pretty much straight away which seems to be a common issue, it wasn’t dropped or hot just blocked while in my hand I havnt even bothered to pick up the replacement machine from the post office. ...

Read more

JC

Jo Cassaboiss

04/02/24

1 out of 5

Abrupt Closure of Account / Profile

i have had an account since August 2023 and use it for charity collections only which many people do. I asked SumUp for help in amending the business name as it was featuring a charity but i use the machine for a collection for a second charity. SumUp immediately closed my profile and will not enter into any communication as to why they have done this. i have a charity collection coming up and cannot use the card machine i have paid for and Sumup will not explain why they have done ...

Read more

KH

Kirsty Howes

04/02/24

1 out of 5

Complete waist of money with in one…

Complete waist of money with in one week it said device blocked, payments take longer to go into you account than plus. I wish I’d looked into this more before buying as since speaking to others that have or had this device nobody has anything good to say. Iv been sent a new device as mine blocked pretty much straight away which seems to be a common issue, it wasn’t dropped or hot just blocked while in my hand I havnt even bothered to pick up the replacement machine from the post office. ...

Read more

J

Jason

04/02/24

5 out of 5

Very easy to use

Very easy to use

MH

Margaret Heaton

04/02/24

5 out of 5

Great system

Great system , easy to use and track payments

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].