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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1731-1740 out of 10049

S

Sal

04/24/24

5 out of 5

Excellent service

Good service

M

Michelle

04/24/24

1 out of 5

At least Dick Turpin wore a mask when he robbed people

Waited until my account had money from customers then terminated my account with zero reason. Told they can either keep my money for 2 months or refund customers back for me to chase for new payment!!!!! Daylight robbers. Go elsewhere.

IR

Israel Rodrigo

04/23/24

5 out of 5

Amazing system.

Amazing system. Works like magic when you're using your phone to receive payments.

RS

Richard Semple

04/23/24

5 out of 5

Always reliable

Date of experience: April 23, 2024

A

Anna

04/23/24

1 out of 5

Don't bother with Sum Up's Customer Service

Their customer service chat is not usable. APPARENTLY, there's a person on the chat, but they don't respond for long periods of time (been in a chat with no progress for 40 minutes) they don't respond in any human way, and haven't a clue about what you've said in the chat or how to solve anything. No IT skills or customer skills. Its a completely useless service. Very disappointing

TG

Timothy Greensill

04/23/24

5 out of 5

Sumup is fast

Sumup is fast, efficient, and professional. They are there for the customer with good support. Just one time my terminal didn’t work but then I realized that, like all computer type devices, that an update was necessary. Made it and away I went charging more customers cards perfectly.

DI

Dorel Iordan

04/23/24

5 out of 5

We are the best!

We are the best!

KW

Kevin Williams

04/23/24

5 out of 5

Brilliant love the tap to pay on phone…

Brilliant love the tap to pay on phone simply charge and customer taps card on phone simple and very helpful

RH

Rakibul Hasan

04/23/24

5 out of 5

Good,I am happy.Thanx for everything

Date of experience: April 23, 2024

YN

Yi Ning Yeh

04/23/24

5 out of 5

Nice excellent

Nice excellent

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].