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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1551-1560 out of 10049

KC

KENWAY CHRISTOPHER

05/10/24

5 out of 5

Been using them for years since they…

Been using them for years since they were Payleven. I recommend.

RM

Richard Murphy

05/10/24

5 out of 5

Very easy to use

Very easy to use

W

Why

05/09/24

1 out of 5

Dreadful support and lack of organisation

Card reader keeps declining most (but not all payments). Contacting support all you get is a prewritten statement saying "your account is not verified" so it can't accept payments nor can they make any to me but I've been with sumup for two years and suddenly this has become an issue. Support is a waste of time because there isn't any A severe whiff of 'Horizon' surrounds the whole thing 'It must be you because our software is perfect'.

TC

Tammi Cox

05/09/24

1 out of 5

Waited 2 Weeks for 'Verification' On A 1 Year Old Account. Terminated Without Warning

I loved the simplicity of my SumUp equipment and account until recently.... I was recently contacted by SumUp to request 'additional information' to verify an account I have held for almost a year - which seemed strange as nothing had changed. The email had gone straight to junk so I only found this out because my account had been suspended and I had contacted support to find out why. The email requested information about what my business does, what my average transactions look like and ...

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SH

steven hill

05/09/24

1 out of 5

called today as I've been waiting for 3…

called today as I've been waiting for 3 weeks for a response after my card was cloned (Again) for the representative to hang up my call because I asked him to refer to the situation as theft and not just loosing money like he suggested. This is not a company to trust with your money.

MZ

Mr Zahid Mahmood

05/09/24

5 out of 5

Good service

Very easy to use Customer Service excellent

M

Mrzeddd

05/09/24

5 out of 5

Great service

Great service , haven't had an issue in 5 years . Highly recommended

JK

Jay Kizito Byrne

05/09/24

5 out of 5

Very easy to use

Very easy to use

M

Muhammet

05/09/24

5 out of 5

Very good service from Adam

Very good service from Adam. Thank you

AS

Ashley steele

05/09/24

5 out of 5

Great service happy

Great service happy

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].