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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1391-1400 out of 10049

BZ

BILLEL ZAHER

05/30/24

5 out of 5

Super application

Application très ludique facile à utiliser

RG

Richard Gale

05/30/24

5 out of 5

Very personal service

Very personal service

K

Kat

05/30/24

5 out of 5

Easy to use

Very useful, easy to use, competitive rates. Have recommended to many people

JO

Jennifer Opie

05/30/24

5 out of 5

Love it so easy to use

Date of experience: May 30, 2024

M

Malaika

05/30/24

1 out of 5

Not a reliable card reader

Working at a festival, reader goes down midway, no support available past 7pm and the support chat I started at 6pm disconnects and is unable to reconnect meaning no solution. It takes a few payments and then the machine tells me my phone is not compatible with the Bluetooth required. Better off using a reliable brand like square or izettle. Also went down last year as they needed a document update from me but failed to inform me of this at any point.

MM

Mr Morgan Verlander

05/30/24

1 out of 5

My terminal decided to block itself

My terminal decided to block itself. I contacted support and they were unable to unblock the device and as warranty had now ran out they told me i needed to buy a new unit. What a waste of money. The device functions fine, holds charge and operates. Just cant get past the blocked menu now. No explanation of why its blocked either. What a cash grab.

KI

Khizar Iqbal

05/29/24

5 out of 5

Perfect service

Perfect service

CK

Christopher Kelly

05/29/24

1 out of 5

Our machine failed to take payments at…

Our machine failed to take payments at one of the busiest times of the year. Cost us approximately £1k. To add insult to injury there is no 24 hour support which I think is critical for a company in this line of business.

BD

Billy Donaldson

05/29/24

3 out of 5

Not happy

Not happy I opened a Business account to get a 1 day payout since doing this I was paid by a customer on the 29th it’s now the 3rd and no money has gone into my bank I have my bills and rent to pay and it’s not fair it just makes me not want to use it again

DA

Dalian Adofo

05/29/24

4 out of 5

Overall review

Smooth use ability, intuitive interface and easy to follow to use functions! Great software for small businesses to trade with in bespoke spaces. The online store however hasn't generated much leads or customers

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].