SumUp Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 1111-1120 out of 10049
SL
Sarah Lagden
06/27/24
sneaky and greedy
Just found that Sumup had kept five grand of our money for two years. I had clicked on a button asking for next day payments (when offered) but hadn't read the small print that they actually pay it the next day into their account not ours. (Yes i know i should've checked but i was busy) Sneaky greedy soandsos...
LM
Les Marsh
06/27/24
My card reader spend more time showing…
My card reader spend more time showing please wait then freezing up than not Contacted service dept who said it needs a firmware update, its 2 weeks old
SC
Supatra Chitprasert
06/27/24
Good Day to meet Hamza our local…
Good Day to meet Hamza our local relationship manager. we successfully signed upto sumup one and are happy to be making a good saving.
DW
Debbie Wills
06/27/24
Brilliant service from Lee from the…
Brilliant service from Lee from the first phone call whilst I was away on holiday to our meeting. Lee explained everything with me and was really helpful with everything. So please he contacted me and helped get setup with SumUp one. Great work Lee thanks again.
DT
Daniel Toland
06/27/24
Very Professional
Very Professional
P
Pat
06/27/24
Lee was great showing me new features…
Lee was great showing me new features and demoing the Symup one and showcasing the savinga id make. Lee was brilliant in his approach cheers lee for all your help.
CH
Craig Hamilton
06/27/24
Imran and Raj called in to the office…
Imran and Raj called in to the office and were a great help setting up the other machine. Both extremely helpful and knowledgeable. Thanks a lot.
LL
Lyndsay Lawless
06/27/24
Can Sumup be the worst POS company ? YES
I'm a customer of 8 years and have 2 handhelds and a Pro Retail POS system. From day one of buying the Pro POS, the customer support was spectacularly incompetent - based across the UK and Ireland, they have too many systems that don't communicate with each other - no immediate help, constant handing over to another person and late resolution of probelms. Specifically the retail software is not fit for purpose - built for restaurants, they haven't successfully translated this through to a ...
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VE
V Elliott
06/27/24
Terrible unhelpful company!
Absolutely terrible customer service, card machine went into ‘device blocked’ mode, without any reason. Contacted SumUp and they were no help at all. Told me I had dropped my device, which I haven’t. But they went onto say ‘we have lots of good offers on a new device’ strange coincident. Will never use this company again!
AQ
Arkan Qaraman
06/27/24
Mohammed was more than helpful in…
Mohammed was more than helpful in issuing me a replacement device after i was getting fed up with my device. Really pleased on how he helped me today
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].