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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1011-1020 out of 10049

RF

rebecca farndon

07/10/24

5 out of 5

Had a visit from Raj

Had a visit from Raj to see how things were going and if I needed any support. He was great and answered any questions and helped with 2 of my terminals. Great guy and great customer support.

AM

Asif Mahmood

07/10/24

5 out of 5

Really Quick and Easy to take payments…

Really Quick and Easy to take payments and quick pay outs

M

Marcin

07/10/24

5 out of 5

Decent

Decent. Low fee

HV

hung vu

07/10/24

5 out of 5

Adam came to visit me and business

Adam came to visit me and business. He was professional and very helpful. Thank you for helping.

BG

Barbara Gazzerino

07/10/24

5 out of 5

la velocita'

Date of experience: July 10, 2024

CN

Crazy Nicola Stokes

07/10/24

5 out of 5

Lee was fantastic helping with our…

Lee was fantastic helping with our devices and upgrading them. Also showed us the savings we made doing the SumUp one.

D

Dele

07/10/24

5 out of 5

Good transaction

Good transaction

H

Howard

07/10/24

1 out of 5

They are holding a payout of almost £2k…

They are holding a payout of almost £2k from me. They say its above the payment limit link. They never told me this when signing up. This has caused me no end of mental health issues. I'm going to close my account after this transaction.

R

Richard

07/10/24

1 out of 5

Test refunds work as expected, mine don't!

I have been testing their devices, and my bank statement shows a totally different SumUp customer's business address details when refunding a transaction! Customer Support can't understand the issue, so they do not know how to resolve it.

J

jrtsti.net

07/07/24

1 out of 5

Cant log in

I hadn't used Sumup for 6 months. When I tried to use it it would not accept my login information. I called many times. After waiting they said email them. I see no way to contact them. Terrible customer service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].