Storyblocks Reviews in September 2026: User Ratings, Pros & Cons

I'm happy to provide customer feedback …

I'm happy to provide customer feedback relating to this shady company. I signed up for their program and paid $149. I though that included all 3 - video, audio and stock photos, but I was wrong. That's fine. They switched me from audio to video as that's what I needed, BUT then I see a $99 charge for something I NEVER ordered or clicked on or anything!! I contacted them and there's no refund whatsoever. I never used a single photo, but no refund. So here's the thing. They will respond to ...

I sent them a lot of emails to ask …

I sent them a lot of emails to ask about if I can get refund. Really angry and so exhausted. I'm not in America so I always have to wait through email. Even when I made international call, they couldn't give me the proper answer. Today, There was just an email said that they just canceled my account and without telling about how can I get the refund back. They took 99USD of me. And I didn't download anything from them. Video blocks, you should refund that 99USD to me.

Does this make sense?

I do not know why I have to spend time with these problems. I have not used this site recently. And though only 7 days after payment ( Of course I did not use it at all.) They say they only refund $ 49. Does this make sense? I will update this assessment according to their response

FAKE Claim of Charge Back

I was a member of videoblocks.com for more than 2 years.Once i renewed my subscription this time after a week i went to my account and saw that it wasn't active.I sent immediately to their customer support about this situation and they claimed that i opened a charge back ! I thought something weird is happening as i use the website almost daily and i wouldnt open a chargeback for any reason.I contacted my card provider (revolut.com) and they told me that this never happened.So i sent ...

I signed up for 10 day Trial and was ripped off.

I signed up for 10 day Trial. Checked it out, it wasn't for me. I could not remember what email I used to login to log in again and stop Trial. I was a day late. I contacted their support seeking full refund as Trial period only just ended and was quoted company policy of no refund. What? That's not good enough Videoblocks. Don't be that desperate company that would spend hundreds of thousands on promos, free Trial offers and then let your reputation go down because of inflexible, dictator ...

They take your money nice and easy, but cancelling is a huge hassle.

Signing up for graphicstock 3 years ago was a breeze. After they changed to Storyblocks, none of the images I wanted were ever included in the subscription, they all required separate purchase. Now that I want to cancel, they tell you exactly where to go on the site, but when you go there it tells you to call the 800 number to cancel, which is scammy enough. Called the 800 number and it will take 1-2 business days to process and the support ticket she generated references Video Blocks, ...

Signed up for 7 day free trial

Signed up for 7 day free trial. Cancelled on last day, got cancellation verification email, but charged $198 4 days later for not only Video Blocks ($99) but also Audioblocks ($99). They do not have customer service contact, just an answering service that says they will pass your information along. I could have purchased a year's subscription for $99. Instead, they billed me $198 for one month subscription.

They take your money nice and easy, but cancelling is a huge hassle.

Signing up for graphicstock 3 years ago was a breeze. After they changed to Storyblocks, none of the images I wanted were ever included in the subscription, they all required separate purchase. Now that I want to cancel, they tell you exactly where to go on the site, but when you go there it tells you to call the 800 number to cancel, which is scammy enough. Called the 800 number and it will take 1-2 business days to process and the support ticket she generated references Video Blocks, ...

All In With VideoBlocks

I work a lot of hours and am always incredibly busy. Being able to find exactly what I need, and do it quickly is important. Couple that with the high quality of the offering and I'm all in with VideoBlocks. Having footage, effects and sound make a HUGE difference. I've been a customer for five years and will continue to tell my friends and colleagues about a great resource.

I started my subscription a year ago …

I started my subscription a year ago only used it for 2 months but paid for the full year! I did not receive an email telling me that I was going to be charged on my credit card again I do realize that I did sign in for a renewal however most places will give you a heads up and send you an email stating that they are going to charge your credit card! These people did not and when I consulted with them they said they would only give me 50% back! Which is what I paid for the first year! So ...